Technical Support Analyst Intern (Phoenix, AZ) - Summer 2026 jobs in United States
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Exact Sciences · 5 days ago

Technical Support Analyst Intern (Phoenix, AZ) - Summer 2026

Exact Sciences is a company dedicated to changing how the world prevents, detects, and guides treatment for cancer. The Technical Support Analyst Intern will provide support services to employees and gain hands-on experience in Information Technology and Biotechnology while working in a real business environment.

BiotechnologyHealth DiagnosticsManufacturingMedical
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Responsibilities

Support services management (customer service best practices, ticket escalation/de-escalation procedures, wide-scale communication practices, etc.)
User account administration (Provisioning / de-provisioning, account permissions & auditing, and troubleshooting in a Microsoft Active Directory integrated environment)
Client PC administration (enterprise level imaging, software deployment, patching, reporting, troubleshooting, and configuration tools & best practices, etc.)
Act as a problem solver to drive successful completion of assigned tasks
Establish positive working relationships with team members, vendors and IT customers
Friendly and positive demeanor with a desire to demonstrate the high standards of customer service
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Support and comply with the company’s Quality Management System policies and procedures
Regular and reliable attendance

Qualification

Microsoft Active DirectoryClient PC administrationCustomer service best practicesProblem solvingGeneral business acumenTeamworkCommunication skills

Required

Actively pursuing educational advancement through a secondary or post-secondary institution
Appetite to learn; general business acumen
Legal authorization to work in the country of employment without current or future sponsorship
Demonstrated ability to perform the Essential Duties of the position with or without accommodation

Benefits

Paid time off (including days for vacation, holidays, volunteering, and personal time)
Paid leave for parents and caregivers
A retirement savings plan
Wellness support
Health benefits including medical, prescription drug, dental, and vision coverage

Company

Exact Sciences

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Exact Sciences offers a portfolio of cancer screening and diagnostic tests that span from early detection to treatment monitoring.

Funding

Current Stage
Public Company
Total Funding
$2.75B
2025-06-20Acquired
2024-04-11Post Ipo Debt· $620.7M
2023-02-23Post Ipo Debt· $500M

Leadership Team

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Kevin Conroy
Chairman & CEO
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Aaron Bloomer
Executive Vice President, CFO
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Company data provided by crunchbase