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USAJOBS · 4 days ago

Human Resources Specialist (Account Manager)

Multiple Locations, USA

Full-time

Onsite

Mid, Senior Level

$106K/yr - $158K/yr

1+ years exp

USAJOBS is seeking a Human Resources Specialist (Account Manager) to join the OPM's HR Solutions team. The role involves consulting with Federal agencies on the implementation of USA Staffing products and managing customer inquiries related to the Federal hiring process.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Consult with Federal agencies on the implementation and ongoing use of USA Staffing products and services

Serve as the primary point of contact for USA Staffing customer agencies, responding to their questions and requests for information or assistance

Strategize and execute project plans and change management strategies in support of customer agencies fully implementing USA Staffing and/or select features

Provide USA Staffing and related systems demonstrations, training, and consulting to Federal agency customers

Work with the customer to define problem statements and collect requirements for basic and advanced system enhancement requests

Use problem-solving techniques to provide technical system guidance to customers on system configurations, business process decisions, and standard operating procedures related to system use

Serve as an internal expert on USA Staffing features and functionality

Qualification

USA StaffingFederal staffing functionsTrainingConsultingProcess improvementProject managementCustomer serviceInterpersonal skillsAttention to detailTeamwork

Required

Must be a U.S. Citizen or National

Males born after 12-31-59 must be registered for Selective Service

Suitable for Federal employment, determined by a background investigation

May be required to successfully complete a probationary period

Candidates will not be hired based on their race, sex, color, religion, or national origin

Complete the initial online assessment and USAHire Assessment

One year of specialized experience equivalent to GS-12 level

Performing the full range of staffing functions in USA Staffing

Evaluating Federal staffing, recruitment, and assessment practices

Providing training and/or consulting on Federal staffing functions

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F

You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement

Experience refers to paid and unpaid experience, including volunteer work

Your Resume MUST show your name, email address, work schedule/hours worked per week, dates of employment, and duties performed

Your resume must show complete information for each job entry to support minimum qualifications

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.