Matlen Silver ยท 4 days ago
Customer Relationship Management Specialist
Redmond, WA
Contract
Onsite
Entry Level
2+ years expMatlen Silver is seeking a detail-oriented professional to support quality and customer-facing activities. This role provides administrative and coordination support, serving as a key point of contact for customer inquiries and working closely with internal teams to ensure timely and effective issue resolution.
Information TechnologyRecruitingStaffing Agency
Responsibilities
Provide administrative and clerical support including data compilation, reporting, and document processing
Prepare and maintain reports, records, and filing systems
Act as the primary contact for customer inquiries related to quality support
Coordinate responses and follow-ups with internal teams
Track and document customer interactions and service timelines
Support resolution of product-related issues and quality processes
Qualification
Required
Bachelor's degree required
2+ years of relevant administrative, quality, or customer support experience
Strong communication, organization, and documentation skills
Ability to work on-site within defined procedures and workflows
Company
Matlen Silver
Matlen Silver is a staffing agency for IT firms.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michele Beilman
Chief Executive Officer
Jimmy De Silver
President & Owner
Recent News
2025-11-19
2024-05-30
2023-12-10
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