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Tonal · 1 week ago

Showroom Sales Supervisor (Part Time)

Scottsdale, AZ

Part-time

Onsite

Entry, Mid Level

$20/hr - $23/hr

2+ years exp

Tonal is a revolutionary home gym and personal training company that is seeking a Sales Supervisor to lead one of their Partnership Locations. The role involves driving sales, providing exceptional customer experiences, and representing the Tonal brand while managing various operational aspects of the store.

Artificial Intelligence (AI)Consumer ElectronicsFitnessMachine LearningPersonal Health

Responsibilities

Develop a deep knowledge and understanding of Tonal’s product and brand image

Possess an entrepreneurial spirit and continuously innovate to achieve desired results

Lead and support all activities to meet the partnership location’s business goals. Accountable for all aspects of the store (scheduling, operating budget, store maintenance, sales goals, merchandising and stocking)

Develop exceptional customer relationships and promote a sales culture to build productivity

Provide a personalized demo experience and work to discover customers’ individual needs to meet their health and wellness goals with Tonal as the solution

Facilitate customer relationships through discovery, purchase, product training and in-home installation

Utilize sales tools to follow-up with in-store leads and drive business, and move customers through the sales process. Accountable for customer lead follow up

Establish store presence in the community by fostering positive relationships with clients and other retailers

Assist in implementing grassroots marketing initiatives to grow the brand & influence the market

Responsible for ensuring the store meets company guidelines in operating, opening and closing procedures

Where Standard Operating Procedures do not exist, partner with the corporate retail team to develop policies and procedures

Develop a deep knowledge and understanding of Tonal’s product, technology and brand image

Lead Tonal demonstrations, calibrations and workouts with both scheduled and walk-in guests

Lead conversations to figure out each individual guests specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey

Deliver on and exceed sales goals

Maximize sales through exceptional customer relationships and impactful in-store service

Maintain guest information, preferences and feedback using established Tonal sales systems (Salesforce)

Conduct phone and/or email outreach to new clients to communicate updates and follow-ups

Maintains an organized and clean sales floor area with an attention to detail

Perform opening and closing procedures

Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Qualification

Sales experienceCustomer relationship managementProduct knowledgeSupervisory experienceSalesforce proficiencyApple Products proficiencyGoogle Suite proficiencyFitness industry experienceLuxury product experienceVerbal communicationProblem solving skillsWritten communication skillsFlexibilityAdaptability

Required

2+ years sales experience in retail, fitness, service or hospitality industries. Supervisory experience is preferred

Ability to deliver great customer experiences that build loyalty and deliver measurable sales results

Strong verbal communication skills. You're invigorated by interaction with customers, whether groups or individuals. You are approachable, a good listener, and an enthusiastic brand representative

Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies. Strong problem solving skills

Excellent written communication skills. You're organized, and you follow through on next steps

Flexibility to work a standard retail schedule, including evenings, weekends and holidays

Proficiency with Apple Products, Google Suite, and Salesforce a plus

Applicants are a minimum of 18 years of age