Ramco, Powered by Sukup ยท 1 week ago
Sales Support Specialist- Lincoln NE
Lincoln, NE
Part-time
Onsite
New Grad, Entry LevelRamco, Powered by Sukup is committed to providing clients with excellent automation solutions. The Sales Support Specialist plays a key role in supporting the Inside Sales Team by managing house accounts, ensuring accurate order processing, and maintaining customer records to contribute to the overall success of the sales function.
AppsConsultingIndustrialInformation TechnologyRoboticsSoftware
Responsibilities
Manage assigned house accounts and provide dedicated support to the Inside Sales Representatives in your area
Complete Part Set-Up forms accurately and promptly for new or modified items
Expedite and enter customer orders received from the I/S Rep, ensuring accuracy and timeliness
Maintain and update CRM data including contact information, pricing codes, SIC codes, and special customer notes
Regularly review and manage the Backorder Report to ensure timely fulfillment of orders
Attend vendor training and factory schools to maintain a high level of product and vendor knowledge
Process repairs and credit requests within 48 hours of receipt, ensuring all documentation is accurate and complete
Achieves and maintains rapport with customers and works to exceed their expectations by providing the best possible service
Perform additional duties and administrative tasks as assigned
Support SPA (Special Pricing Authorization) management within your assigned territory
Price RSGs for the Shop BOMs
Collaborate with the Accounting department to merge duplicate customer records in the CRM
Qualification
Required
2-year degree preferable or equivalent training in an industrial setting
Self-motivated, results-oriented, organized, energetic, and capable of staying cool under pressure from multiple ongoing projects
Read and comprehend Basic English
Must have legible handwriting, Typing and data entry skills
Demonstrate effective written, verbal and communication skills
Must possess a valid state motor vehicle operator's license and maintain an approved motor vehicle record (MVR)
Preferred
Ability to use Microsoft, Excel, Word and Outlook preferred
Benefits
Health, dental, and vision insurance
Generous paid time off, including 10 paid holidays off per calendar year, PTO accrual, and paid leave options
Flexible Spending Accounts (FSA) for medical and dependent care expenses
401(k) retirement plan
Life insurance, as well as short-term disability coverage
Company
Ramco, Powered by Sukup
Ramco Innovations, Your High Tech Automation Solution Experts For over 60 years, Ramco Innovations has been your high tech solution experts.
Founded in 1962
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2023-12-15Acquired
Leadership Team
Hank Norem
Chief Executive Officer
Company data provided by crunchbase