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Leap Group · 2 days ago

Senior Account Manager (Digital Marketing Advertising)

Chicago, IL

Full-time

Hybrid

Senior Level

5+ years exp

Leap Group is a dynamic and inclusive company focused on innovative marketing solutions. The Senior Account Manager will be responsible for managing client relationships, particularly with government accounts, and leading cross-functional teams to ensure project delivery and client satisfaction.

AdvertisingBrand MarketingMarketing

Growth Opportunities

Responsibilities

Client engagement - relationships with mid-senior and junior levels, senior level client familiarity

Manages up to AD - provides info on client relationship health, project status and hourly burn rate

AMM leadership - direction and support for subordinate staff

Cross-functional team leadership - leads meeting and presentations, takes point on next steps

Strategic thought leadership - input to internal strategists, guidance to teams

Project involvement - manages high and medium-touch assignments and is the driving force for KO, fulfillment and completion of quality deliverables

Creative guidance and assessment - ensures great direction going in and high quality going out

Media guidance and assessment - ensures great direction going in and high quality going out

Digital experience assessment - manages and holds teams accountable for timely, insightful, actionable reporting

Production influence – works with producers to manages project and gain client alignment to ensure momentum and efficiency

Financial awareness – approves billing, monitors hrs and helps manage projects for efficiency

Qualification

Agency account managementGovernment client experienceStrategic thought leadershipB2B marketingB2C marketingRelationship managementCreative ideationDetail orientationCommunication skillsSelf-starter mentality

Required

5+ years agency account management experience

Demonstrated capacity for developing and understanding strategy

Experience managing government or public section clients - and an understanding of the unique nuances of collaboration, compliance, and communication that come with it

Excellent communication and relationship management skills, with the ability to navigate complex interpersonal dynamics with ease

Skilled in brainstorming with a team for creative ideation

Prior experience working with both B2B and B2C marketing

Ability to juggle multiple competing tasks and deadlines without sacrificing timeliness or quality

High degree of detail- and process-orientation

Self-starter mentality with a passion for continuous learning