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Prudential Financial · 1 week ago

Process Excellence, Data Process Analyst

Middlesex County, NJ

Full-time

Hybrid

Mid Level

$84K/yr - $130K/yr

Prudential Financial is a leading financial services company, and they are seeking a Process Excellence Lead to drive process improvements and insights across the enterprise. In this role, you will manage value stream activities, facilitate discussions with stakeholders, and develop process documentation to enhance operational efficiencies and customer outcomes.

Asset ManagementFinanceFinancial ExchangesFinancial ServicesHealth CareInsuranceRetirement

Responsibilities

Support PEX value stream lead to facilitate discussions with key stakeholders to deeply understand end-to-end workflows and opportunities to eliminate process waste and improve customer and stakeholder outcomes

Support PEX value stream lead to execute cross-functional workshops and working sessions to map current processes, uncover inefficiencies, identify North Star vision and measurement, and co-design improved workflows

Develop detailed process documentation, including flowcharts, standard operating procedures, and performance metrics

Facilitate coordination across multiple value streams – tracking who owns what, ensuring dependencies are clear, and helping teams stay on track

Consolidate and organize outputs from workshops, including feedback, action items, and updated process documentation

Prepare executive-facing materials and updates, such as roadmaps, performance reports, data analytics and opportunity summaries

Contribute to Process Excellence Playbook refinement by updating materials and proposing improvements

Share best practices and onboard network teams to PEX tools and expectations, servicing as a catalyst for process excellence and continuous improvement across the Prudential enterprise

Qualification

Data analyticsProcess improvementProject managementStakeholder engagementSix SigmaInquisitive mindsetCommunication skillsDetail-oriented

Required

Strong coordination and detail-oriented project management skills – able to manage complex initiatives, track milestones, drive accuracy and transparency in reporting, and keep cross-functional teams aligned and moving forward

Understand end-to-end process thinking with an inquisitive mindset towards improvement and can connect operational efficiencies to value adding business outcomes

Results oriented mindset with exceptional data analytics skills with deep financial/business performance acumen and ability to apply statistical analysis to deliver data driven insights and recommendations

Ability to synthesize information and communicate clearly to translate data into actionable insights and executive-ready materials, ensuring detailed oriented accountability combined with transparent documentation on progress, KPIs, critical decision points, and impediments

Can navigate competing priorities while maintaining momentum and clarity

Strong stakeholder engagement and influencing skills

Preferred

Experience in process excellence, continuous improvement, data/financial analytics, six sigma or experience in related fields

Benefits

Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.

401(k) plan with company match (up to 4%).

Company-funded pension plan.

Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.

Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Company

Prudential Financial

Prudential Financial specializes in the fields of investment management, life insurance, and retirement benefits. It is a sub-organization of Prudential Financial.

Founded in 1875