Milestone Technologies, Inc. · 4 days ago
Data Center Technician IC4
Santa Clara, CA
Full-time
Onsite
Entry, Mid Level
1+ years expMilestone Technologies is a global IT managed services firm focused on driving digital transformation and operational agility for its clients. They are seeking a mid-level Data Center Technician to work in a fast-paced environment, applying technical skills in server hardware and data center infrastructure while performing repairs, provisioning, and troubleshooting tasks.
Application Performance ManagementConsumer ElectronicsInformation Technology
Responsibilities
Work within the clients ticketing system and SLA’s in support of the health of the clients server fleet
In-depth usage of command-line tools and techniques, both Linux and client-specific
Perform root cause analysis of complex technical issues and drive resolution
Hardware installation, rack and stack, cabling, provisioning, and decommission
Coordinate with internal Data Center teams on dependent tasks (e.g. Network configuration on a rack that is needed for a new server)
Responsible for assisting with projects (new capacity, as well as retrofits) and repairs throughout the data center, including partnering with cross functional teams to achieve success
Understand and debug hardware, and Linux and Windows OS related issues using command-line tools and techniques
Rack integration
Device/System configuration and flashing firmware
System troubleshooting with remote engineers
Hardware diagnosis and/or repairs - Familiarity with server hardware/configurations, oob (ipmi/idrac), part swaps, isolating failed components
Document installation, repair procedures, and rack layouts
Provide feedback for HW troubleshooting, testing, and installation
Validate repair documentation for hardware and configurations
Support on-site vendor visits by escorting and assistance with internal tools
Asset/Inventory Management and performing audits - Ex: mac address updates
Equipment support RMA
Assist in the standardization of hardware for production, tooling, and automation
Assist in the development of hardware requirements and specifications assist with projects (new capacity, as well as retrofits) and repairs throughout DC
Other tasks as required to support the service on a local basis
Organization of data-halls
Qualification
Required
Extensive understanding of PC / server hardware
Familiarity with Datacenter standards and hardware
Proficiency on the Linux command line with common UNIX tools
Minimum 1 year of experience with Linux system administration, network administration
Driven, self-motivated work ethic - ability to work independently
Eagerness to learn new technologies and adapt to constant change
Focused, detail oriented, able to manage and analyze technical data from multiple sources
Ability to dynamically switch between people-oriented and technically-oriented mindsets
Efficient written and verbal communication skills
Able to safely lift and move a minimum of fifty (50) pounds
Preferred
Knowledge of OCP hardware
Company
Milestone Technologies, Inc.
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.
1001-5000 employees
H1B Sponsorship
Milestone Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2022 (2)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$42.5MKey Investors
H.I.G. Capital
2022-12-13Acquired
2015-08-11Private Equity· $42.5M
Leadership Team
Sameer Kishore
President and Chief Executive Officer
Mayank K Agrawal
Chief Financial Officer
Recent News
2025-10-01
Company data provided by crunchbase