Hirewell · 2 weeks ago
Electrical Application Engineer (Automation / Robotics)
Aurora, IL
Full-time
Onsite
Mid Level
$85K/yr - $95K/yr
4+ years expHirewell is partnering with a global leader in industrial wireless charging technology to hire an Application Engineer for its North American headquarters in Aurora, IL. This role focuses on providing technical support and customer engagement for advanced wireless charging systems used in automation, while collaborating closely with sales and engineering teams.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Serve as the primary technical contact for customers, providing application support via phone, email, virtual meetings, and on-site visits
Partner directly with customer engineering teams to define application requirements, evaluate feasibility, and explore 'what-if' scenarios
Diagnose and resolve field performance issues through hands-on troubleshooting, bench testing, and root cause analysis
Conduct failure analysis on returned products and provide clear corrective action documentation
Deliver product demonstrations and technical training to customers and prospects to support design-in and adoption
Act as a technical resource to the sales team during both pre- and post-sales phases
Maintain accurate documentation of customer interactions, site visits, and technical findings in Salesforce CRM
Travel approximately 40% to customer sites across the U.S., Canada, Mexico, and other regions as needed
Qualification
Required
Bachelor's degree in Electrical, Mechanical, Industrial Engineering, or a related discipline •OR• equivalent hands-on engineering experience (4+ years) in industrial automation environments
Experience supporting, installing, maintaining, or troubleshooting industrial automation systems
Foundational knowledge of: AGV / AMR system architecture, DC battery systems, CAN bus communication, diagnostics, and debugging
Hands-on electrical troubleshooting using multimeters and oscilloscopes
Strong problem-solving skills with the ability to perform root cause analysis in real-world environments
Ability to clearly communicate technical concepts to both technical and non-technical audiences
Comfort working directly with customers on-site, including in time-sensitive or high-pressure situations
Proficiency with Microsoft Office and general comfort using CRM and technical software tools
Ability to travel
Valid U.S. driver's license and passport
Preferred
Experience in logistics automation, factory automation, or process automation industries
Exposure to wireless power transfer, inductive charging, or advanced power electronics
Familiarity with automation-related software and embedded systems
Prior experience supporting sales teams in a technical or application engineering capacity
Demonstrated ability to recommend process or design improvements to customers
Strong customer relationship management skills, including expectation-setting and conflict resolution
Benefits
Health coverage
401(k) match
Paid time off
Insurance programs
Company
Hirewell
Hirewell is an online recruitment platform that connects job seekers with employers. It is a sub-organization of PRYTEK.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$21MKey Investors
PRYTEK
2021-11-09Series Unknown· $21M
Leadership Team
Matt Massucci
CEO | Founder
Recent News
2025-12-04
2025-12-02
2025-04-12
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