Benefit Program Specialist I (Eligibility Worker) 0767 jobs in United States
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NEOGOV · 2 weeks ago

Benefit Program Specialist I (Eligibility Worker) 0767

NEOGOV is part of the Mississippi Department of Human Services, which is dedicated to serving others through a range of public assistance programs. The Benefit Program Specialist I will evaluate benefit programs, assist in establishing public assistance initiatives, and oversee eligibility processes.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Evaluate the effectiveness of benefit and eligibility programs by auditing processes and reporting findings to stakeholders
Assist in establishing public assistance programs in response to legislative mandates and recommend policy or policy revision to governing bodies
Oversee and determine high value claims, benefits, and/or eligibility through consideration of a wide range of legal, medical, occupational, and other factors to develop cases based upon complicated facts
Advocate in an appeals process
Perform case management work

Qualification

Customer ServiceMulti-taskingBachelor’s DegreeAssociate DegreeCase Management

Required

Customer Service skills
The ability to multi-task

Preferred

Typically requires a bachelor's degree and 0-2 years of experience OR an associate degree and 2-3 years of experience

Benefits

Health/Prescription Insurance
Wellness Benefits
Life Insurance
Optional Insurances
Flexible Spending Accounts
Paid Personal Leave and Sick Leave
Military Leave
Holidays
Retirement Programs
Deferred Compensation
State Credit Union
Tuition Reimbursement
Career Development and Training
Promotional Opportunities
Career Ladders

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase