Customer Site Service Rep I jobs in United States
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BASF · 1 day ago

Customer Site Service Rep I

BASF is a leading chemical company, and they are seeking a Customer Site Service Representative I to join their Coatings team. This role involves providing technical and application expertise at the GM customer plant, ensuring product performance meets customer expectations, and supporting the sales/technical team in problem resolution and customer relationship management.

AgricultureChemicalIndustrial EngineeringManufacturingOil and GasProduct Research
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Comp. & Benefits
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Responsibilities

Supporting the daily operation of BASF paint products the Automotive Assembly Plant
Providing on-site technical and application expertise of product performance including color management, defect identification, and corrective action if necessary
Assuring product performance meets or exceeds customer expectations and supports business objectives to be our customer’s supplier of choice
Responding to customer requirements, enforcing product quality/performance specification, and supporting new product/application development
Supports the efforts of a BASF sales/technical team to assure value to the customer for product technical support, problem investigation, analysis, and resolution
Managing existing relationships and developing new ones

Qualification

Technical expertiseColor managementDefect identificationMechanical aptitudeMicrosoft Office proficiencyLeadership potentialInterpersonal communicationAttention to detail

Required

High School Diploma (or GED) required
Have ingrained safety mindset, excellent interpersonal communication skills
Have a strong mechanical aptitude and attention to detail
Must be comfortable lifting and moving drums on a regular basis
Have knowledge in following written procedures, work instructions and JSAs
Proficiency with the Microsoft Office

Preferred

Bachelor's degree preferred
Leadership potential and flexibility that showcases a willingness to work shifts and weekends when necessary

Benefits

Flexible work arrangements whenever possible
Highly competitive retirement savings plan with company match and investment options
Well-being programs that include comprehensive mental health support for you and your household family members
Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
Back-up child and elder care with discount programs for families of all ages and stages
Mentoring and career development opportunities that allow you to share, learn, and thrive
Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
Employee crisis support for when the unexpected happens
Access to our BASF wine cellar, employee discounts, and much more!

Company

BASF is a manufacturing company that offers chemicals for industries such as construction and coatings, automotive, and various sectors.

Funding

Current Stage
Public Company
Total Funding
$337.39M
Key Investors
Federal Ministry for Economic Affairs and Energy (BMWi)
2024-10-15Grant· $337.39M
2018-10-30Non Equity Assistance
2002-01-01IPO

Leadership Team

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Carsten Weers
Vice President Logistics Procurement Maritime & Air Transportation, Tank Storage
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Brian Standen
Global Head of Digital Innovation
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Company data provided by crunchbase