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InfuSystem · 3 days ago

Biomedical Onsite Technician I - Carolinas

United States

Full-time

Onsite

New Grad, Entry Level

InfuSystem is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers. The Biomedical Onsite Technician I is responsible for performing physical inventory, installing tracking devices, and conducting preventative maintenance on medical equipment at customer facilities.

Health CareMedical Device

Responsibilities

Manage all aspects of daily servicing of medical equipment

Be able to travel to customer facilities within a specified and limited regional hub via car and be able to stay in the local area for the duration of any given project

On occasion, be able to travel to customer facilities outside of the specified regional hub and remain in the local area for extended periods of time, usually 2-6 weeks at a time

When not assigned to work at a customer’s facility, the technician will be expected to report to the nearest depot for work and/or take planned time off

Plan daily activities while at the customer site to locate and test devices within agreed upon time frames

Manage workflow to ensure the most efficient processing of medical devices

Track project completion statistics against contracted inventory to ensure project completes within the project schedule

Follow all customer protocols and policies while at the customer’s facility

Plan out and install tracking beacons throughout customer facility to ensure full coverage

Always be presentable and approach customer employees in a polite and respectful manner

Work with customer employees to locate devices efficiently and quickly throughout their facility

Providing the most cost effective and timely servicing of medical devices to meet all customer needs

Documenting essential details of service actions and observations of pump conditions and operations. This crucial process will allow people to understand the history of a device and provide the customer with more beneficial information

Accurately follow established process and procedures to diagnosis, test and recertify devices

Complete routine maintenance on a limited range of device models

Accurately entering work orders with correct parts, labor, equipment info and performance results into the Service Information System

Perform evaluations and/or estimations on the devices

Remain current and knowledgeable on all areas of processes and procedures

Remain flexible, open and eager to learn from fellow employees to best meet and exceed the customers’ expectations at all times

Performs other related duties as required

Qualification

TroubleshootingRepair of medical devicesMicrosoft Office SuiteDocumentation skillsAnalytical thinkingVerbal communicationOrganizational skillsTeam collaboration