Access TCA · 2 weeks ago
Associate Manager, Client Services
Whitinsville, MA
Full-time
Onsite
Entry, Mid Level
1+ years expAccess TCA is seeking an Associate Manager, Client Services to support the Client Services team by providing operational support and facilitating daily processes. The role focuses on meeting account revenue goals and driving revenue generation efforts within existing accounts.
AdvertisingMarketing
Responsibilities
Assist in the oversight of project timelines, ensuring projects remain on time, on strategy, and on budget for up to 300 projects annually
Support the Client Services team in development of project budgets and proactively manage internal client resources to meet overall account revenue goals
Maintain working knowledge of client schedule and present a strategic approach to manage events by researching and summarizing event info and exhibit manuals
Provide support to Managers on client calls, as well as take the lead when necessary
Work closely with the Warehouse and Project Management to ensure progress and quality of projects
Coordinate with Procurement and Purchasing to process new requests for properties
Analyze client input, together with background knowledge, research, field feedback, etc., to assist the Client Services team in the recommending solutions
Estimate and reconcile project budgets for jobs up to approx. $10,000
Perform administrative tasks related to travel, expense, and time off approvals
Qualification
Required
1-2 years of experience in a client service or customer service-related field
Strong verbal and written communication skills
Capable of analytical thinking and problem solving
Demonstrated strong attention to detail, personal organization, dynamic presentation, and interpersonal skills
Proficient in MS Office programs
Preferred
Corporate tradeshow/meeting or event related fulfillment is a plus
Company
Access TCA
Access TCA is a marketing and advertising company that provides brand engagement services in north america.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Yag
President and CEO
Amanda Helgemoe
Strategic Partnership
Recent News
Company data provided by crunchbase