Front Desk Clerk-Full Time (Tropicana Atlantic City) jobs in United States
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Caesars Entertainment · 2 weeks ago

Front Desk Clerk-Full Time (Tropicana Atlantic City)

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, and they are seeking a Front Desk Clerk to manage guest check-ins and check-outs. The role involves handling transactions, answering guest inquiries, and providing exceptional customer service at the front desk.

Food and Beverage

Responsibilities

Responsible for the checking in and out of guests
Accepts major credit cards, cash or checks
Verifies and records all business transactions
Responsible for the registration of guests, assignment of rooms, issuance of keys and operation of computerized front desk system
Answers guest inquiries pertaining to hotel services, room rates and other requested information
Provides Family Style Service at all times
Promotes positive customer relations
May perform other duties as assigned

Qualification

Customer service standardsHotel reservations experienceFront desk operationsCasino Control ActCommunication skills

Required

Must have excellent communication skills
Required to perform the customer service standards of the department
Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies and procedures

Preferred

High School diploma or equivalent experience preferred
Previous experience in hotel reservations or front desk operations preferred

Company

Caesars Entertainment

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Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.

Funding

Current Stage
Late Stage

Leadership Team

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Martin Logan
Chief Product and Technology Officer (CPO CTO)
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Kenneth Fuchs
COO and Head of Sports
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Company data provided by crunchbase