Cintra, a Ferrovial company · 1 week ago
Field Systems Technician
Charlotte, NC
Full-time
Onsite
New Grad, Entry Level
0+ years expCintra, a Ferrovial company, is involved in the I-77 Express project in North Carolina. The Field Systems Technician will perform servicing, repair, and installation of Toll Collection Systems, providing field support and ensuring the operational integrity of electronic equipment and systems.
Civil EngineeringProfessional ServicesTransaction Processing
Responsibilities
Document and report customer and revenue facing tolling issues proactively
Identification of potential exceptions through the use of:
Automated control reports
Analysis of system data and trends
Discussions with external service providers or analysis of external interface data
Discussions with the system maintenance provider
Respond to corrective maintenance requests and alarms within the allotted time frame
Isolation of faults in units and/or components
Diagnose and repair hardware, software and system issues
Complete work order reports and logs
Perform shift-to-shift communications in accordance with established policies, procedures and local practices
Actively escalate system issues and systemic problems to system maintenance
Collaborate with system maintenance on approach to resolve issues
Review proposed changes to the system
Support testing and verification of system changes after implementation
Installation, preventive and corrective maintenance of toll collection equipment to include lane controllers (servers & PC hardware), RFID, power supplies, closed circuit television cameras, microwave vehicle detectors, network components (routers, switches, cabling) and dynamic message signs
Maintenance of spare equipment and parts including inventory management and documentation
Installation of electrical conductors, data conductors, and fiber optic cable
Connection of electrical conductors to power services to energize equipment
Perform other duties as assigned
Qualification
Required
Bachelor's degree in IT, military training, or electrical engineering
0 – 3+ years of related experience in field support, information technology, tolling systems and/or intelligent transportation systems
Must be willing to work weekends, holidays, nights and be on-call as needed
Fundamental electrical/mechanical knowledge
Excellent analytical skills
Must be able to multitask, problem solve, and implement innovative processes within a fast-paced environment
Excellent communication skills
Reporting and documentation skills
Effectively manage tasks, deadlines and individuals through vendor contracts
Ability to interact with colleagues in a self-managed team structure
Adhere to all health and safety initiatives, policies and procedures
Must be able to demonstrate computer proficiency, especially as to Microsoft Excel, Word and Power Point and other PC based programs
Preferred
Some experience working with Linux
Benefits
Highly competitive insurance benefits
Paid Time Off
Matching 401(k) program
Company
Cintra, a Ferrovial company
Efficient and innovative solutions to meet global mobility needs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alberto Gonzalez
CEO (US)
Andres Sacristan
Chief Executive Officer
Company data provided by crunchbase