Eurofins Environment Testing (USA) ยท 3 days ago
Collections Specialist - Eurofins Environment Testing - Barberton, OH
Barberton, OH
Full-time
Hybrid
Entry Level
$20/hr - $20/hr
1+ years expEurofins Environment Testing is an international life sciences company providing analytical testing services. The Collections Specialist is responsible for managing client accounts, contacting clients for payment of past due invoices, and resolving conflicts related to payments while maintaining excellent customer service.
BiotechnologyManufacturing
No H1B
Responsibilities
Monitor and maintain accounts within assigned portfolio (large accounts)
Contact clients via verbal and written communication for payment of past due invoices
Provide information and/or documentation to both internal and external clients
Interact with Collections Manager and Operation Designees to resolve client issues
Maintain current and accurate account notes in collections software
Provide updates on accounts to Collections Manager, Operations and Sales as needed
Work daily follow up queue in collections software
Notify the Collections Manager of negative payment patterns
Facilitate and/or attend conference calls specific to collections activity on client accounts
Resolve cash discrepancies on client accounts by research in Oracle of payment application
Process credit card payments
Complete side projects/ task as assigned by Collections Manager
Additional duties as assigned
Qualification
Required
High School Diploma or equivalent
At least 1 year of Collections/ Accounts Receivable experience or customer service experience
Computer skills
Authorization to work in the United States without restriction or sponsorship
Authorization to work in the United States indefinitely without restriction or sponsorship
Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
Preferred
Previous Collections experience
Previous Accounts Receivable experience
Knowledge of the Accounting process
Customer service experience - internal and external
AS/AA in Accounting or related field is a plus
General business concepts
General accounting knowledge
Computers and accounting software knowledge
Basic mathematical principles
Knowledge of collections policies, procedures and best practices
Strong written and verbal communication skills
Active listening skills
Negotiation skills
Problem solving skills
Organizational skills
Strong customer service skills
Detail oriented
Ability to employ tact and discretion in business-related conversations
Benefits
Comprehensive medical coverage
Life and disability insurance
401(k) with company match
Paid holidays
Paid time off
Dental and vision options
Company
Eurofins Environment Testing (USA)
Eurofins Environment Testing operates out of more than 50 laboratories and over 40 service centers across the US.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2012-09-05Acquired
Leadership Team
Ed Paduani
Human Resources Business Partner
Recent News
2025-09-19
Business Wire
2025-06-30
2025-06-30
Company data provided by crunchbase