Coates Group · 1 week ago
Office Operations Manager
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$75K/yr - $85K/yr
5+ years expCoates Group is a global technology company focused on creating engaging customer experiences. They are seeking an Office Operations Manager to oversee administrative and operational activities, ensuring smooth day-to-day operations and supporting employees.
ComputerSoftware
Responsibilities
Maintain a well organized, clean and well-presented office, including all workspaces, meeting rooms, kitchens, showroom and all other common areas
Oversee the management and ensure smooth running of Front of House including ensuring that phone system and office security is managed effectively
Coordinate internal and external meetings, and manage meeting room set up, calendar/diary coordination; includes the close management of recurring meetings and ensuring meetings are aligned (attendees, catering, etc.), internal communications
Design and implement office policies and procedures, including establishing standards and documentation
Coordinate the presentation content and logistics of the biweekly company stand up (Fire Up Meeting)
Organise company functions and events and coordinate involvement in events in collaboration with Marketing and People & Culture teams
Budget management for office operations and amenities
Track and manage expenses for the NAM Senior Leadership Team (excl NAM President, including preparing expense reports and ensuring adherence to the budget
Organize and book complex domestic travel itineraries and ensure adherence to company policies
Source and manage vendors for office amenities and facility maintenance, including all consumables (kitchens, bathroom, stationery, first aid kit) and office equipment as well as any trades or service people
Support the general office and wider business by assisting with administrative support and driving culture, engagement and change throughout the company
Manage all aspects of Chicago company events
Support the People and Culture Team (HR) with administrative assistance as required, in relation to for example Thrive program, onboarding, offboarding, recruitment, OSHA, documentation and administration
As required, support the President of NAM and Global CEO with personal administration tasks – including, but not limited to, running errands, managing bookings, travel, calendar management etc
Qualification
Required
Minimum 5 years' experience in an Office Manager/Senior Administration role
Previous experience in a medium to large organisation, ideally through a period of growth
Demonstrated involvement in transforming office processes and facilitating changes in office operations
Proficiency in Microsoft office suite (Including Outlook, Teams, PowerPoint, Word, Excel)
Able to exercise a high level of confidentiality
Ability to work autonomously & collaboratively as part of a team environment
Maintain a high level of organization and prioritization
Able to exercise effective time management
Exceptional customer service skills, with a focus on delivering high quality service to both internal and external stakeholders
Ability to adapt to changing priorities, handle unforeseen situations, and work effectively under pressure
Excellent written and verbal communication skills, with negotiation and conflict management skills
Ability to undertake process improvements and drive process transformation
Benefits
Annual market competitive bonus program
Thrive Program
Flexible work options
Dedicated time to prioritize our health and wellbeing
Global Wellness paid day off
Give Back Day
Company
Coates Group
We're a QSR experience ecosystems partner.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Leo Coates
Chief Executive Officer and Owner
Anthony Mizzi
Chief Supply Officer
Company data provided by crunchbase