Synergies Plus Resources · 3 days ago
Senior Quality Assurance Consultant
Chicago, IL
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expSynergies Plus Resources is seeking an experienced Senior Consultant – Quality Assurance to lead and champion overall quality assurance for a large, complex program consisting of approximately 15 parallel work-streams. The role involves overseeing program-level QA strategy, ensuring consistency and quality across multiple work-streams, and leading various testing phases including automated testing.
ConsultingInformation TechnologyOutsourcing
Hiring Manager
Douglas Lambert
Responsibilities
Own and champion the overall QA strategy for the program, including manual and automated testing approaches
Ensure QA activities across all work-streams are consistent, comprehensive, and aligned to program objectives
Act as the central point of accountability for program-level quality outcomes
Coach and guide work-stream leads, QA analysts, and QA engineers to improve test coverage, automation effectiveness, and overall quality
Define and maintain the program-level QA strategy, test approach, and quality standards, including automation guidance
Establish QA governance, entry/exit criteria, and quality gates across test phases
Develop and manage QA plans, schedules, and dependencies across workstreams
Drive adoption of standardized QA templates, frameworks, and best practices
Define the overall automated testing strategy, including regression, smoke, and integration testing
Align automation frameworks, tooling, and execution standards across workstreams
Oversee automation coverage, execution results, and maintenance approach
Ensure automated tests are integrated into CI/CD or scheduled execution where applicable
Plan and lead End-to-End (E2E) Testing, User Acceptance Testing (UAT), automated regression testing, performance testing, and operational readiness activities
Coordinate with work-stream leads on scope, data, environments, automation coverage, and resources
Ensure test scenarios reflect real-world business processes and integrations
Define and manage the defect reporting, triage, and resolution process
Ensure consistent defect logging, prioritization, and lifecycle management
Track and report QA KPIs including defect trends, automation coverage, execution results, and quality risks
Drive effective use of JIRA, Zephyr, Excel, and related QA tools
Standardize dashboards and reporting for program-wide visibility
Communicate QA status, risks, and recommendations to leadership and stakeholders
Qualification
Required
10+ years of experience in Quality Assurance, Test Management, or QA leadership roles
Proven experience leading QA at a program or portfolio level across multiple workstreams
Strong experience with automated testing strategies and frameworks
Hands-on experience planning and executing E2E testing and UAT
Proficiency with JIRA, Zephyr, Excel, and similar tools
Excellent communication and stakeholder management skills
Preferred
Experience supporting large enterprise transformation or ERP programs
Experience working in complex, multi-system integration environments
Familiarity with CI/CD pipelines and test automation integration
ISTQB, CSTE, or similar QA certification
Company
Synergies Plus Resources
Synergies Plus Resources provides consulting service.
51-200 employees
H1B Sponsorship
Synergies Plus Resources has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Steve Pollock
Managing Partner
Company data provided by crunchbase