Implementation Lead, Solutions Engineering (global) jobs in United States
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beehiiv · 6 days ago

Implementation Lead, Solutions Engineering (global)

beehiiv is the all-in-one newsletter and creator platform powering the next generation of media companies and independent voices. They are seeking an Implementation Specialist to own the customer onboarding end-to-end, responsible for scoping onboarding, setting expectations, and executing account setup to ensure customers go live quickly and correctly.

ContentContent MarketingPublishingSaaS
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H1B Sponsor Likelynote

Responsibilities

Scope and manage customer onboarding timelines and deliverables
Serve as the primary Implementation lead during onboarding
Recreate and configure customer email templates based on provided examples
Configure automations, triggers, and standard workflows
Create and manage custom fields, segments, and preferences (within platform constraints) based on customers' provided data
Support subscriber uploads and validate data structure
Configure welcome and unsubscribe surveys and map responses to custom fields
Identify when requirements fall outside the standard onboarding scope and set expectations accordingly
Partner with internal teams to ensure a smooth go-live and handoff to Customer Success

Qualification

Email OpsSaaS onboardingHTML/CSSAutomations configurationSubscriber data modelsCustomer-facingProject ownershipClear communication

Required

4+ years of experience in Email Ops, Marketing Ops, or previous SaaS onboarding experience
Hands-on experience building email templates and or no-code / low-code web builders
Working knowledge of HTML/CSS (editing, debugging, light customization)
Experience configuring automations, triggers, and workflows
Strong understanding of subscriber data models, custom fields, and CSV hygiene
Experience with onboarding customers onto ESPs or marketing platforms

Benefits

Stock Options
Health, Dental, and Vision Insurance
401(k) employer match
Unlimited PTO (mandatory 10 days per year minimum)
Annual in-person team retreat
Unlimited book budget
Monthly Wellness Days (every third Friday of the month!)

Company

beehiiv

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Beehiiv is an email newsletter platform enhancing audience engagement, growth, and monetization.

H1B Sponsorship

beehiiv has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)

Funding

Current Stage
Growth Stage
Total Funding
$50.71M
Key Investors
New Enterprise AssociatesLightspeed Venture PartnersSocial Leverage
2024-05-03Equity Crowdfunding· $1.01M
2024-04-30Series B· $33M
2023-06-21Series A· $12.5M

Leadership Team

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Tyler Denk
Chief Executive Officer
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Company data provided by crunchbase