Heavy Equipment Product Support Sales Rep jobs in United States
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McCoy Construction & Forestry · 1 week ago

Heavy Equipment Product Support Sales Rep

McCoy Construction & Forestry is a John Deere dealership group with 25 locations across the Midwest and East South-Central Regions, and they are seeking a Product Support Sales Representative. The role involves using technology to provide proactive customer support and manage product support processes to improve customer satisfaction and machine performance.

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Hiring Manager
Polly Goerdt
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Responsibilities

Achieves MCF’s customer support and satisfaction goals, parts and service marketing and management capability in a specific geographic area of responsibility
Manages the product support process to preempt and resolve technical and/or parts issues impacting machine performance and uptime by developing customer relationships

Qualification

Technical SupportParts ManagementService MarketingProduct Support ManagementIssue ResolutionProactiveCustomer Relationship Management

Required

Uses technology as an active tool
Provides proactive customer support
Achieves customer support and satisfaction goals
Parts and service marketing and management capability
Manages the product support process
Preempts and resolves technical and/or parts issues impacting machine performance and uptime
Develops customer relationships

Company

McCoy Construction & Forestry

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McCoy Construction & Forestry is a construction and forestry equipment dealer that sells, rents, and repairs new and used equipment.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase