GM Financial · 3 hours ago
Senior Product Manager- CIAM
Irving, TX
Full-time
Hybrid
Mid, Senior Level
4+ years expGM Financial is committed to AI-powered transformation and digital innovation in the financial sector. The Senior Product Manager will drive innovation across B2C and B2B channels, leading the execution of a roadmap that enhances customer experiences and meets business objectives.
Finance
Responsibilities
Understand and articulate the vision, strategic priorities and goals of the organization, translating them into a roadmap of features and enhancements that provide remarkable customer experiences
Establish and nurture relationships with key stakeholders and other influencers who contribute to the definition and ongoing support of B2C and B2B strategies through stewardship, influence, motivation and change leadership
Lead the high-level prioritization of initiatives, aligning experiences across channels and touchpoints to ensure the best business results
Lead planning for the future direction of B2C and B2B channels and features by combining customer needs and insights with quantifiable business cases to establish program roadmaps and strategies that are built on consensus and buy-in from senior leadership
Lead and nurture a team of direct and/or indirect team members charged with implementing the product roadmap
Continually monitor competitors and industry developments
Deep understanding of and experience in product management and software product lifecycle in an agile environment
Strong knowledge and experience in Scaled Agile Framework (SAFe)
Strong analytical skills, with the ability to assemble and interpret data, create executive summaries and deliver business insights
Exceptional interpersonal, communication (verbal and written), cross-collaboration and team skills
Ability to dive into performance measurements with teams to help optimize and find key insights into performance
Ability to manage multiple projects simultaneously
Ability to synthesize analytic results into relevant and strategic recommendations
Ability to understand and explain complex issues and clearly identify and communicate the situation at a high level
Excellent persuasive and negotiation skills
Excellent presentation skills
Excellent skills creating and managing a roadmap of features and enhancements
Conversational AI and contact center experience preferred
Qualification
Required
Bachelor's Degree in related field or equivalent work experience required
4-7 years' experience as a Product Owner/Manager on an Agile Scrum Team required
2-4 years Leadership experience required
Agile Certifications required
Deep understanding of and experience in product management and software product lifecycle in an agile environment
Strong knowledge and experience in Scaled Agile Framework (SAFe)
Strong analytical skills, with the ability to assemble and interpret data, create executive summaries and deliver business insights
Exceptional interpersonal, communication (verbal and written), cross-collaboration and team skills
Ability to dive into performance measurements with teams to help optimize and find key insights into performance
Ability to manage multiple projects simultaneously
Ability to synthesize analytic results into relevant and strategic recommendations
Ability to understand and explain complex issues and clearly identify and communicate the situation at a high level
Excellent persuasive and negotiation skills
Excellent presentation skills
Excellent skills creating and managing a roadmap of features and enhancements
Preferred
Conversational AI and contact center experience preferred
Benefits
Benefits effective day 1
401K
Bonding leave for new parents (12 weeks, 100% paid)
Pet insurance
Training
Certifications
Generous benefits package
Company
GM Financial
GM Financial is the captive finance company and a wholly-owned subsidiary of General Motors Company.
5001-10000 employees
H1B Sponsorship
GM Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (91)
2023 (86)
2022 (81)
2021 (55)
2020 (50)
Funding
Current Stage
Late StageTotal Funding
unknown2010-09-29Acquired
Leadership Team
Katie DeGraaf
Senior Vice President, OnStar Insurance, Product & Telematics
Ross Reichardt
Chief of Staff; General Motors Insurance
Recent News
2025-11-12
2025-11-04
2025-10-10
Company data provided by crunchbase