Maximus · 17 hours ago
Operations Managing Director (Remote)
United States
Full-time
Remote
Director/Executive
$210K/yr - $220K/yr
10+ years expMaximus is hiring an Operations Managing Director to join our team! The role requires a senior leader to shape service delivery and execution across complex, mission-critical programs, focusing on designing and implementing operational strategies to drive efficiency and profitability.
Business Process Automation (BPA)ConsultingEducationGovernmentGovTechHealth CareInformation Technology
Responsibilities
Oversee and manage the operations of a business unit(s) with overall responsibility for the accounts
Manage the client relationships ensuring customer satisfaction
Has profit and loss responsibility and overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods for the business unit
Provide budget analysis, labor planning, problem resolution and coordination of activities between clients and company personnel
This management position requires strong technical, communication and management skills and extensive experience in managing the operations of a business
Establish strategic plans and objectives for business unit(s)
Oversee RFP and proposal development process for functional business units and new business development opportunities within the Northeastern Region
Review objectives to determine success of operations
Oversee activities of multiple sections/departments through subordinates
Manage external and internal customer relationships to include high ranking state and local government officials
Oversee and review current and new project initiatives
Continually work with clients and project staff to develop new and creative ideas for delivering current program services for efficiently, as well as for expanding current services into new operational areas
Promote new ideas and provides direction to senior managers in various departments
Provide Program Management Operations support to the Health Central team, integrating strategy, delivery, and performance efforts
Determine resource requirements and rationalize needs across teams to ensure milestones and deliverables are met efficiently
Develop standardized deliverable formats, including annual and semi-annual plans, periodic reporting, and meeting cadences for the three strategy teams
Assist in developing product and solution roadmaps, including coordination of research, business case analyses, and investment/ROI justifications
Identify operational gaps and support teams in securing appropriate resources
Partner with strategy team leaders to ensure performance metrics and objectives are achieved
Qualification
Required
Bachelor's degree required, MBA preferred
10+ years of experience in government contracting, providing program management or operations support across large, complex teams
Strong understanding of state, county and local government programs currently served by MAXIMUS
Excellent organizational, interpersonal, verbal, and written communication skills
Ability to develop and implement high level departmental strategies, assesses intangible variables to identify and evaluate fundamental issues
Ability to influence executive management decisions
Knowledge of organizational and or client objectives
Ability to negotiate with internal and external customers to gain desired outcome
Ability to successfully manage many complex tasks simultaneously
Proficient in Microsoft Office Applications including Microsoft Project
Demonstrated ability to bring structure to ambiguous or evolving environments
Proven ability to manage timelines, budgets, and cross-functional collaboration
Typically utilizes management skills more than technical skills
Preferred
Outsourcing experience preferred
Experience in simultaneously managing a large portfolio of multiple complex projects
Business, government, and/or management experience preferred
Benefits
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Unlimited Time Off Package – Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
Professional Development Opportunities-Participate in training programs, workshops, and conferences.
Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
10001+ employees
H1B Sponsorship
Maximus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (39)
2023 (50)
2022 (42)
2021 (36)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
Leadership Team
Elisabeth Schmidt
Senior Vice President
Michael Mateer
Sr. Vice President, Enterprise Technology
Recent News
2025-11-20
Company data provided by crunchbase