Yoh, A Day & Zimmermann Company ยท 1 week ago
Materials Coordinator - Ordering Specialist
Yoh, A Day & Zimmermann Company is a global staffing company seeking a Materials Coordinator - Ordering Specialist. The role involves managing the order fulfillment process for aftermarket parts and services, coordinating with various teams, and ensuring accuracy in order processing.
Responsibilities
Process high-volume orders accurately and efficiently using our Enterprise Resource Planning (ERP) system and other software tools like SAP, Reynolds and Reynolds, and Lightspeed
Manage the end-to-end order fulfillment process for aftermarket parts and services, from order entry to delivery
Coordinate with internal teams (Service, Supply Chain, Logistics, Engineering) and external partners to confirm order details and provide updates
Handle merchandise by receiving, unpacking, checking, and verifying products to ensure accuracy
Utilize handheld RF tools to receive items into the Warehouse Management System (WMS)
Pick and pack parts for order fulfillment and shipments
Conduct regular stock checks and cycle counts to support physical inventory
Generate reports on order status, fulfillment rates, and potential bottlenecks to identify areas for improvement
Address and resolve order-related inquiries and discrepancies in a timely and professional manner to ensure customer satisfaction
Ensure compliance with company policies, procedures, and safety guidelines
Maintain accurate records of all orders, communications, and resolutions
Fill requisitions and work orders, distributing items to technicians or assembly lines
Qualification
Required
2+ years of experience in order management, customer service, or a related role, preferably in a manufacturing, automotive, or technology company
A bachelor's degree in Business Administration, Supply Chain Management, or a related field, or equivalent practical experience
Proficiency with ERP systems (e.g., SAP), strong data entry skills, and expertise with warehouse ERP inventory systems
Experience in the automotive industry and comfort working around technicians
Exceptional attention to detail and accuracy in a fast-paced environment
Strong problem-solving abilities and a proactive approach to issue resolution
Excellent written and verbal communication skills
Experience putting together spreadsheets and tables, and proficiency in Google Workspace
Ability to work independently and as a collaborative team member
Experience with basic supply chain skills
Benefits
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Company
Yoh, A Day & Zimmermann Company
At Yoh, we focus on helping you precisely navigate and fulfill your talent demands.
Funding
Current Stage
Late StageLeadership Team
Recent News
Philadelphia Business Journal
2025-01-11
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