PENNYMAC · 1 week ago
Sales Contact Specialist
Carrollton, TX
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $60K/yrPennymac is a specialty financial services firm focused on the production and servicing of U.S. mortgage loans. They are seeking a Sales Contact Specialist to conduct outbound calls to borrowers and properly route inbound customer calls, ensuring data integrity and adherence to performance expectations.
BankingFinanceFinancial ServicesLendingMortgage
Responsibilities
Perform high-volume of outbound calls to specific sales campaigns
Emphasize benefits of Pennymac competitive advantages to highlight how they are beneficial to customer’s needs and provide appropriate rebuttal options as applicable
Answer inbound calls from potential borrowers in a timely manner and route calls appropriately
Ensure data integrity and documentation within required systems
Adhere to assigned schedule, meal and rest breaks
Act in accordance department performance expectations and demonstrate behaviors which are aligned with the organization’s desired culture and values
Qualification
Required
Excellent interpersonal, written, and verbal communication skills
Strong interpersonal skills with the ability to build rapport with potential borrowers
Ability to multi-task and work in a deadline driven environments
Strong attention to detail and ability to work independently
Preferred
Previous experience in a phone-based role involving customer interaction or handling customer transactions
Benefits
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
Company
PENNYMAC
Pennymac is a home loan lending company that offers financial services.
Founded in 2008
1001-5000 employees
H1B Sponsorship
PENNYMAC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (42)
2023 (33)
2022 (44)
2021 (65)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$2.33B2025-12-11Post Ipo Debt· $75M
2025-08-07Post Ipo Debt· $650M
2024-05-20Post Ipo Debt· $850M
Leadership Team
Amar Nadig
Senior Vice President of Enterprise Data
Kevin Ryan
Senior Managing Director and Chief Strategy Officer
Recent News
MarketScreener
2025-12-20
2025-12-16
2025-11-06
Company data provided by crunchbase