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Hughston · 2 weeks ago

Appointments Specialist Full Time

Montgomery, AL

Full-time

Onsite

New Grad, Entry Level

Hughston is a healthcare organization seeking an Appointments Specialist to manage scheduling in a fast-paced environment. The role involves maintaining patient appointments, managing communication with physicians and patients, and ensuring accurate record-keeping.

Health CareHealth DiagnosticsMedical

H1B Sponsor Likely

Responsibilities

Answer multi-phone lines and return messages in a timely manner

Accurately enter patient demographics and insurance information

Accurately learn each physician’s protocol and apply during scheduling

Accurately triage and schedule patients with the correct physician

Accurately maintain physician schedules to include canceling and rescheduling

Maintain effective oral/written communication with patients, physicians and staff concerning patient appt needs

Request records and prepare for physician review

Collect prepayments when required for an appointment

Collect on all outstanding balances or balances that are in collections prior to scheduling appointment

As schedule requires, monitor various office equipment for incoming records and file for upcoming appt

Qualification

Appointment schedulingPBX/multi-line systemsBasic computer skillsHIPAA knowledgeEffective communication

Required

Accurately schedule and maintain appointments (at the Main Clinic as well as Satellite Clinics) at a very fast paced, high volume environment

Answer multi-phone lines and return messages in a timely manner

Accurately enter patient demographics and insurance information

Accurately learn each physician's protocol and apply during scheduling

Accurately triage and schedule patients with the correct physician

Accurately maintain physician schedules to include canceling and rescheduling

Maintain effective oral/written communication with patients, physicians and staff concerning patient appt needs

Request records and prepare for physician review

Collect prepayments when required for an appointment

Collect on all outstanding balances or balances that are in collections prior to scheduling appointment

As schedule requires, monitor various office equipment for incoming records and file for upcoming appt

Basic computer skills

High School Diploma or equivalent

Preferred

Experience with PBX/multi-line systems

Knowledge of HIPAA

Company

Hughston

Since 1949, Hughston Clinic has sought to provide the most advanced orthopaedic services available to all walks of life.

Founded in 1948

Columbus, Georgia, USA

1001-5000 employees

https://hughston.com/

H1B Sponsorship

Hughston has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2020 (2)