AKAM ยท 1 week ago
Resident Services Administrator
New York, NY, US
Full-time
Onsite
Entry, Mid Level
$65K/yr - $75K/yr
2+ years expAKAM is a company that provides industry-leading technology and customer service to various property types. They are seeking a Resident Services Administrator to manage front-of-house operations, ensuring high service levels and coordinating resident activities, including move-ins, social media management, and event organization.
ConstructionConsultingLeasingProperty ManagementReal Estate
Responsibilities
Coordinate resident move-ins and move-outs and resident orientations
Oversee Quality Assurance on resident requests
Liaise with unit alteration projects
Draft community newsletters and updates
Manage the condo's social media accounts
Organize resident programming and events
Implement hospitality best practices
Train doormen on hospitality best practices
Oversee the receiving and package room
Qualification
Required
Bachelor's degree in Hospitality Management or related field
At least 2 years of experience in hospitality management
Excellent communication skills (both written and verbal)
Ability to work in a fast-paced environment
Strong organizational skills
Ability to work well with others
Ability to manage multiple tasks simultaneously
Proficient in Microsoft Office Suite
Benefits
401(k) Retirement Plan Matching
Health Insurance
Dental insurance
Vision Insurance
Ancillary Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Paid Time Off
Company Events
Employee Assistance Program
Employee Referral Program
Employee Engagement Committee
Company
AKAM
Akam is a real estate firm that provides property management, management training, operations, finance, and auxiliary services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ken Greene
Chief Executive Officer
Matthew Pirozzi
Chief Financial Officer
Company data provided by crunchbase