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Consensus Cloud Solutions · 1 week ago

A/R Specialist - Intern

United States

Internship

Remote

Intern

$18.50/hr - $22/hr

Consensus Cloud Solutions is a leading digital cloud fax and interoperability solutions organization, focusing on connecting healthcare providers and technology innovators. The A/R Specialist Intern will provide support in corporate Accounts Receivable operations, ensuring accurate cash application and managing customer inquiries while collaborating with internal teams to resolve billing disputes.

Artificial Intelligence (AI)Health CareInformation ServicesInformation TechnologyInternet

No H1B

Responsibilities

Execute daily cash posting activities by accurately applying incoming payments (checks, ACH, wires, and credit cards) to the correct customer accounts within the ERP system

Ensure all receipts are logged within 24 hours of receipt to maintain real-time ledger accuracy

Perform weekly and monthly account reconciliations to identify discrepancies between the general ledger and bank statements

Investigate unapplied cash, short-payments, and over-payments, ensuring all open items are cleared or properly documented

Act as a liaison between Finance and internal departments (Sales, Customer Success, and Operations) to investigate the root causes of billing disputes

Gather necessary documentation to validate claims and process necessary credit memos or adjustments

Manage the Accounts Receivable shared inbox and support phone line, responding to external client questions regarding invoice copies, statement requests, and payment status

Maintain a professional demeanor while enforcing payment terms

Ad hoc projects as seen fit within the billing operations group

Perform other duties and responsibilities as required, assigned, or requested

Qualification

Spreadsheet ManipulationERP & Financial System AptitudeApplication of GAAPFinancial Data AccuracyAnalytical Problem SolvingProfessional Business CommunicationAccounting Fundamentals

Required

In college or graduate program majoring in Accounting, Finance or Business Management

Intermediate Spreadsheet Manipulation (Microsoft Excel) - The intern must go beyond basic data entry to demonstrate the ability to manipulate and analyze data sets

Specific Requirement: Ability to use lookup functions (VLOOKUP/XLOOKUP) to match datasets, use Pivot Tables to summarize aging reports, and utilize basic conditional formatting to highlight duplicate payments or past-due accounts

ERP & Financial System Aptitude - The intern must possess the technical aptitude to navigate complex database interfaces

Specific Requirement: The ability to quickly learn how to query customer accounts, input batch receipts, upload documentation, and navigate between different modules (General Ledger vs. Sub-ledger) without constant supervision

Application of GAAP (Generally Accepted Accounting Principles) - The intern needs a technical grasp of the underlying accounting theory that drives the AR process

Specific Requirement: Understanding the mechanism of double-entry accounting—specifically that a Credit reduces the AR asset and a Debit increases Cash

Financial Data Accuracy - The ability to process high volumes of numerical data (check amounts, invoice numbers, codes) with near-zero error rates

Spreadsheet Proficiency (Excel) - Intermediate knowledge of Microsoft Excel is essential for this role

Professional Business Communication - The ability to compose clear, concise, and grammatically correct emails to external clients and internal stakeholders

Analytical Problem Solving (Reconciliation Logic) - The capacity to look at two sets of data and logically deduce why they do not match

Understanding of Accounting Fundamentals - A baseline academic understanding of the accounting equation, particularly how the Accounts Receivable sub-ledger interacts with the General Ledger and Cash accounts

Preferred

Demonstrates a high degree of coachability, consistently showing a willingness to accept and apply feedback constructively

Actively seeks out guidance from supervisors and team members to ensure tasks are completed accurately and efficiently

Exhibits a proactive approach to potential ambiguity or lack of clarity by promptly and respectfully requesting further information, resources, or clarification