Harte Hanks · 1 week ago
Sales Development Representative (ADP Web - Chatter)
United States
Full-time
Remote
Entry Level
1+ years expHarte Hanks is a leading global customer experience company focused on providing clients with CX strategy and actionable insights. They are seeking an Outbound Sales Development Representative who will engage with new business contacts, educate them on products, and support experienced Account Executives in filling their pipeline.
AdvertisingConsultingCustomer ServiceData VisualizationDirect MarketingMarketing
Responsibilities
Talk to a wide variety of new business contacts to provide specifications on ADP
Chat is the main role, but must be able to cold call and prospect for leads to companies that could benefit from new solutions
Maintain email and phone conversation with warm prospects to determine the driving factor in the purchase decision
Partner with experienced Account Executives to help fill their pipeline
Become a product expert and learn strategies to communicate product value
Continually increase product knowledge by working closely with Training Specialist and Product Development teams
Clearly communicate business decision drivers, costs, and benefits to showcase the product as a strategic advantage
Qualification
Required
Superior customer service and cold calling experience
Must be detailed oriented, be observant and adaptable to change
Accurate grammatical and data entry skills
Ability to manage stress well in a fast-paced environment
Strong over-the-phone communication and online presentation skills
Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution-sets
Desire to think creatively and use problem-solving skills to assure customer satisfaction
Ability to multi-task, pay attention to detail and prioritize in a fast-paced environment
Intermediate to advanced experience navigating multiple windows to provide accurate information to end user
Flexible attitude and demonstrated ability to hit targets and exceed expectations
Must reside in one of the following states: AR, FL, GA, IL, KS, NH, NJ, OH, TN, TX, PA, VA
Must pass all assessments and systems check
High school diploma or equivalent, bachelor's degree preferred
Ability to communicate through verbal and written English
Proven proficiency in Word, Excel, Outlook, Power Point, CRMs, and other online resources for information
One to three years of B2B experience in inside sales, telemarketing, or customer centric role
Experience in using social media/ social selling for prospecting and lead generation
Experience working with Salesforce CRM and SalesLoft
Preferred
bachelor's degree preferred
Benefits
Group Health and Wellness (Medical, Dental, and Vision)
Health Savings Account (HSA)
Educational Assistance
Voluntary plans, including critical illness, accident, and hospitalization
401k plan with Company Match and Roth contributions | Immediate vesting
Pet Insurance, free legal services, employee discount programs, and more….
Company
Harte Hanks
Harte Hanks is a global marketing firm that specializes in helping brands win attention, build trust, and earn loyalty.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$54.9MKey Investors
Texas Capital BankWipro
2025-06-24Post Ipo Debt
2021-12-21Post Ipo Debt· $25M
2020-07-10IPO
Leadership Team
David Garrison
Chief Financial Officer
Recent News
2025-11-11
2025-11-10
UPSTATE BUSINESS JOURNAL
2025-10-24
Company data provided by crunchbase