Passion Dental Group · 2 weeks ago
Office Manager
Revere, MA
Full-time
Onsite
Mid Level
$28/hr - $31/hrPassion Dental is seeking an Office Manager responsible for overseeing the daily functions of the dental office. The Office Manager will work closely with the Dental Director and Clinical Manager/Coordinator to ensure efficient operations and excellent customer service.
DentalHealth CareMarketing
Responsibilities
Providing oversight and direction to the administrative team and treatment coordinator to ensure the consistent delivery of adequate customer service
Participating in the interview process of all potential staff and providing support in the orientation and training of new employees
Performing competency evaluations of the office staff in conjunction with the Area Manager, Office Manager, Lead Hygienist, and Clinical Manager/ Coordinator, to ensure performance goals are met
Collaborating with the Chief Operating Officer, Regional Director, and other clinic management to ensure consistent and efficient operation of the office including staffing, training, and scheduling
Leading, inspiring, and motivating others to perform and develop in their respective duties
Manage and direct staff assignments and activities, in accordance with office policy and applicable laws
Participate in marketing goals and objectives
Oversee patient relationships and manage patient complaints
Coordinate staff meetings in collaboration with the Dental Director and Clinical Manager/ Coordinator
Engage in conflict resolution and conduct disciplinary action when necessary
Ensure compliance of all office staff to HIPAA regulations relating to patient records and privacy as well as state and federal regulations governing clinical practice
Take initiative to identify and execute ways to continually improve individual and practice performance
To the extent possible, help others perform their tasks when overloaded or backed up or to otherwise increase the operational and emotional performance of the practice
Qualification
Required
Overseeing the daily functions of the dental office
Providing oversight and direction to the administrative team and treatment coordinator
Participating in the interview process of all potential staff
Providing support in the orientation and training of new employees
Performing competency evaluations of the office staff
Collaborating with the Chief Operating Officer, Regional Director, and other clinic management
Leading, inspiring, and motivating others to perform and develop in their respective duties
Manage and direct staff assignments and activities
Participate in marketing goals and objectives
Oversee patient relationships and manage patient complaints
Coordinate staff meetings in collaboration with the Dental Director and Clinical Manager/ Coordinator
Engage in conflict resolution and conduct disciplinary action when necessary
Ensure compliance of all office staff to HIPAA regulations
Take initiative to identify and execute ways to continually improve individual and practice performance
Help others perform their tasks when overloaded or backed up
Company
Passion Dental Group
Passion Dental Group is a dental support organization.
Founded in 2019
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Series Unknown
Leadership Team
Richard Burns
Co-Founder
Brett Sorensen
Founder and CSO
Company data provided by crunchbase