Document Specialist I, Mail Center jobs in United States
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Resurgent Capital Services · 2 weeks ago

Document Specialist I, Mail Center

Resurgent Capital Services is an industry-leading financial services company focused on innovation and superior service. The Mail Center Document Specialist I is responsible for scanning documents, managing mail processes, and providing electronic customer service support.

Financial Services
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Growth Opportunities

Responsibilities

Execute various scanning processes
Execute outgoing USPS Mail process
Execute affidavits process
Execute customer service electronic sort process
Execute various indexing processes
Audit work for completeness prior to scanning and indexing
Responsible for the pick-up delivery of all mail, small packages and scan requests from each floor at the designated mail cabinet locations
Replace Iron Mountain signage on shred bins and ensure each bin is secured with a lock
File/Shelve documents

Qualification

PrioritizationDetail orientedTime managementConfidentialityCustomer serviceBasic computer skillsCommunication skills

Required

Ability to work in a detail oriented, time sensitive environment
Strong time management skills
Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards
Ability to handle confidential materials in a professional and ethical manner
Excellent communication and interpersonal skills and ability to communicate effectively at all levels in person, by phone, and by email
Exhibit excellence in customer service and the ability to serve others by providing immediate attention to customers entering the DRCM
Ability to review documents for long periods of time and recognize errors
Basic computer skills with the ability to navigate efficiently
High School Diploma or GED required

Preferred

Some experience preferred, but not required
Four-year college degree preferred

Company

Resurgent Capital Services

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Resurgent Capital Services is a financial services company that offers domestic and international consumer debt portfolio services.

Funding

Current Stage
Late Stage

Leadership Team

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Jon Mazzoli
Chief Development Officer
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Company data provided by crunchbase