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Five-Star AudioVisual · 2 hours ago

Senior Sales Manager, Rancho Palos Verdes, CA (110)

Rancho Palos Verdes, CA

Full-time

Onsite

Senior Level

Five-Star AudioVisual is a company specializing in audiovisual technology for events. They are seeking a Senior Sales Manager who will be responsible for managing internal and external event production, maximizing revenues, and ensuring customer satisfaction through effective communication and relationship building.

Event ManagementEventsRental

Responsibilities

Maximize revenues by utilizing a consultation process with clients and guests

Communicate by telephone and written correspondence to determine the clients needs

Works closely with hotel sales staff and others to develop relationships for upcoming conventions and meetings

Uses customized meeting diagrams, Five-Star computerized billing system and marketing materials that create and deliver sales presentations

Develops and enhances relationship with hotel sales and convention services personnel. Often serves as the main Five-Star representative at the groups arrival

Negotiate directly with clients when necessary on costs to endure that no audiovisual business is lost due to pricing

Minimizes service challenges through advance client contract consulting, anticipating needs, and consulting with operation team

Produce and consult clients on event materials in accordance with guest needs and goals including, marketing, directional signage, presentation materials, selection of environment enhancements to improve ROI

Supervise execution to ensure final product meets the expectations of Five-Star and the client

Establish and maintain CRM and sales files to track all future bookings

Develop and maintain long-term relationships with VIP/repeat hotel clients

Attend all site inspections and pre- and post-event meetings

Create and review final billing directly with client and obtain approval of all audiovisual charges

Follow up with all clients through thank you letters and post event service evaluations

Follow and act in accordance with all company rules and policies in regard to general operations of the company, including but not limited to sales and promotional policies, procedures and specific company rules

Maintaining a high level of professional appearance, demeanor, ethics and image of self and company