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Eurofins · 3 days ago

Collections Specialist - Eurofins Environment Testing - Barberton, OH

Barberton, OH, USA

Full-time

Hybrid

Entry Level

$20/hr - $20/hr

1+ years exp

Eurofins is an international life sciences company that provides analytical testing services to ensure safety and sustainability. The Collections Specialist will manage a portfolio of client accounts, contact clients for payment of past due invoices, and resolve any payment-related issues while maintaining excellent customer service.

BiotechnologyGeneticsHealth CareLife SciencePharmaceutical

No H1B

Responsibilities

Monitor and maintain accounts within assigned portfolio (large accounts)

Contact clients via verbal and written communication for payment of past due invoices

Provide information and/or documentation to both internal and external clients

Interact with Collections Manager and Operation Designees to resolve client issues

Maintain current and accurate account notes in collections software

Provide updates on accounts to Collections Manager, Operations and Sales as needed

Work daily follow up queue in collections software

Notify the Collections Manager of negative payment patterns

Facilitate and/or attend conference calls specific to collections activity on client accounts

Resolve cash discrepancies on client accounts by research in Oracle of payment application

Process credit card payments

Complete side projects/ task as assigned by Collections Manager

Additional duties as assigned

Qualification

Collections experienceAccounts Receivable experienceAccounting knowledgeCustomer service skillsCommunication skillsProblem solving skillsOrganizational skillsNegotiation skillsDetail orientedActive listening skills