Planet Home Lending, LLC · 6 days ago
Senior Processor
United States
Full-time
Onsite
Mid, Senior Level
$55K/yr - $65K/yr
4+ years expPlanet Home Lending, LLC is a full-service national mortgage lender and servicer. The Senior Processor is responsible for gathering and reviewing loan documentation to meet regulatory requirements, mentoring junior staff, and ensuring high customer service levels throughout the mortgage processing pipeline.
BankingFinanceFinancial Services
Hiring Manager
Matthew Buckingham
Responsibilities
Manages a pipeline of mortgage loans. Reviews file submissions for accuracy and completeness. Verifies that all required documents are properly located in the loan files. Performs initial review of income, credit report, and assets to ensure lender guidelines are met. Requests and follows up on all outstanding items with borrowers
Trains and mentor’s processor staff. Acts as issue escalation point of contact. Elevates issues to manager as needed
Maintains high level of customer service by being proactive in communicating with borrowers and team members. Provides clear, effective communication with borrowers and team members when completing file-related activities
Understands and ensures all compliance and regulatory requirements are adhered to according to federal and state laws and regulations as well as company guidelines
Submits completed loan package to Underwriter for review and approval
Submits completed loan package to Closing upon final review
Ensure the loan origination system is kept up to date with current and accurate information
Miscellaneous duties as assigned
Qualification
Required
High school diploma or equivalent required
Minimum four (4) years of mortgage processing experience with a variety of investors (FNMA, FHLMC, FHA, VA, USDA)
Knowledge of Regulation B compliance
Experience with and ability to navigate agency guidelines
Effective written and verbal communication skills
Ability to collaborate effectively with team
Working knowledge of mortgage loan documents, loan origination program and underwriting guidelines
Demonstrates a commitment to quality customer service
Strong attention to detail
Well organized with the ability to multi-task
Demonstrates strong time management skills with the ability to meet deadlines
Works well with others
Proficient in all compliance-related regulations including RESPA and TRID
Strong mathematical skills
Strong PC skills (MS Office products) and experience with mortgage origination systems. Encompass experience preferred
If applicable, maintain individual licenses as required per state regulations/SAFE Act
Benefits
Three comprehensive medical, two dental, and vision plan options
Employer paid short-term and long-term disability insurance
Basic life insurance
401(k)
11 holidays
Three weeks paid time off per year
Supplemental benefits including life insurance, critical illness, and accident plans
Company
Planet Home Lending, LLC
Our friendly culture supports your career success.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$475M2024-12-13Debt Financing· $475M
Leadership Team
Bill Shuler
Executive Vice President and Chief Information Officer
Ben Hughes
EVP, Chief Human Resources Officer
Recent News
2025-12-24
2025-12-16
2025-11-18
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