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BMO · 1 month ago

Associate, Securitized Products, Trade Desk Support

New York, NY, USA

Full-time

Onsite

Entry Level

$63K/yr - $117K/yr

2+ years exp

BMO Capital Markets Corp. is seeking an experienced trade support professional to join their Securitized Products Trade Desk Support team. The role focuses on supporting the trading of Securitized Products and their hedges, involving trade booking, reconciliations, reporting, and issue-resolution.

BankingCrowdfundingFinanceFinancial Services

Responsibilities

Provides advice and guidance to assigned business/group on implementation of solutions

Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs

Supports the execution of strategic initiatives in collaboration with internal and external stakeholders

Helps determine business priorities and best sequence for execution of business/group strategy

Communicates with internal business partners and external customers to respond to standard and non-standard inquiries

Monitors and tracks performance, and addresses any issues

Breaks down strategic problems, and analyses data and information to provide insights and recommendation

Gathers and formats data into regular and ad-hoc reports, and dashboards

Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives

Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels

Provides input into the planning and implementation of operational programs

May assist with activities such as coordination and scheduling of work, resource forecasting, work flow and activities of the team, including assigning work, periodically reviewing output, providing input to employee performance reviews, quality control, training, team coaching and guidance, operations research and problem resolution

Fulfills routine and frequently non-routine transactions, internal business partner and/or external customer inquiries/requests, and/or audit/reconciliation activities

Analyzes and resolve complex issues efficiently and effectively in accordance with Bank and industry standards

Acts as primary back-up to team members and as back-up to the manager

Evaluates circumstances requiring exceptions and engages senior management for resolution where required

Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager

Identifies business needs, designs/develops tools and training programs; may include delivery. of training to audiences

May acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions

Provides input and analysis into the continuous improvement of business processes and procedures and participates in the planning, testing and implementation of projects and new/ revised products/services or processes as required

Follows documented policies and procedures to execute day to day transactions, activities, processes and ensure all Service Level Agreements(SLAs) are met. Checks and reconciles information and documentation to ensure accuracy and completeness

Analyzes data and information to provide insights and recommendations

Identifies and analyzes issues and problems, and resolves discrepancies in a timely manner. Deals with clients directly to resolve trade issues and/or escalates as required

Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives

Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations

Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes

Understands the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained

Supports the development of tools and delivery of training focused on delivering business results

Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus

Exercises judgment to identify, diagnose, and solve problems within given rules

Works independently on a range of complex tasks, which may include unique situations

Broader work or accountabilities may be assigned as needed

Qualification

Securitized Products experienceBloomberg TOMS experienceAnalytical skillsMBS experienceCMO experienceCustomer service skillsData driven decision makingPC skillsInfluence skillsMulti-tasking abilityVerbal communication skillsWritten communication skillsCollaboration skillsProblem solving skills

Required

Typically between 2- 3 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience

Bloomberg experience an asset

MBS experience an asset

CMO experience an asset

Knowledge and experience using relevant systems and technology – In-depth

Knowledge and understanding of the business unit's key products and services, processes and controls – In-depth

Knowledge of the risk and regulatory requirements of the business – In-depth

Prioritization skills – Good

Customer service skills – In-depth

PC skills (MS Word, Excel, PowerPoint) – In-depth

Ability to multi-task in a fast-paced environment

Technical proficiency gained through education and/or business experience

Verbal & written communication skills - In-depth