Vehlo · 14 hours ago
Technical Support Representative
Tulsa, OK
Full-time
Onsite
New Grad, Entry Level
0+ years expVehlo is a provider of repair shop technology focused on simplifying the customer journey in the automotive services industry. They are seeking a Technical Support Specialist to provision and deploy equipment, train customers on payment solutions, and troubleshoot network issues, all while ensuring prompt service and quality control.
Computer Software
Responsibilities
Provision/deploy equipment & software necessary to allow clients to process payments
Navigate multiple systems to perform job function
Install & train customers on payment solutions via phone and email
Respond quickly and professionally to service requests through various channels
Complete service reports ensuring prompt and thorough issue resolution and quality control
Troubleshoot network issues
Other duties as assigned
Qualification
Required
0 - 2 years of previous experience in a technical support role
Excellent verbal and interpersonal communication skills
Enjoys working with clients and sales reps over the phone
Able to assess challenging situations and find opportunities for improvement
Able to accurately follow customer workflows in a fast-paced environment
Benefits
Comprehensive benefits package
Opportunity to make an impact
Opportunity for growth
Opportunity for recognition and rewards
Company
Vehlo
Vehlo solutions unlock potential across vehicle service and repair by giving power back to your people.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michelle Fischer
Chief Executive Officer & Board Member
Brian Wagner
President & Chief Financial Officer
Company data provided by crunchbase