Call Center Customer Service Representative - Part Time jobs in United States
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Milan Laser Hair Removal ยท 21 hours ago

Call Center Customer Service Representative - Part Time

positionOmaha Metropolitan Area
timePart-time
remoteOnsite
seniorityEntry Level
money$17/hr - $22/hr
date1+ years exp

Milan Laser Hair Removal is the largest laser hair removal company in the nation, seeking service-minded professionals to join their team. This part-time role involves supporting clients through inbound calls, emails, and chat while ensuring a great client experience.

BeautyHealth CareLaser
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Comp. & BenefitsbadNo H1Bnote

Responsibilities

Respond to inbound calls, emails, texts, and chat from current clients
Support appointment scheduling and assist with account questions
Deliver empathetic, confident, solutions-focused service
Assist inbound phone leads and book consultations when appropriate
Follow standard processes and scripting to ensure consistency
Document all client interactions accurately and completely
Meet productivity and customer service expectations
Participate in coaching, performance discussions, and development activities
Support new initiatives and team improvements

Qualification

Customer service experienceMulti-channel communicationAppointment schedulingCall center experienceTyping speed 60 WPMProfessionalismHandle sensitive informationCommunication skillsReliabilityCalm under pressureCollaborative

Required

High school diploma or equivalent
One year of customer service experience in a fast-paced environment
Ability to manage multiple communication channels at once (calls, email, chat)
Strong written and verbal communication skills
Must type at least 60 words per minute
Proven reliability, professionalism, and strong attendance
Ability to maintain confidentiality and handle sensitive client information
Comfortable working in a structured, metric-driven call center environment
16 to 22 hours per week
Ability to work morning, evening, or weekend shifts

Preferred

Call center experience
Experience supporting customers via phone, chat, or email
Experience with appointment scheduling or multi-channel service environments

Benefits

Competitive pay
Bonus potential
Positive, supportive, people-first environment

Company

Milan Laser Hair Removal

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Glassdoor4.0
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Milan Laser Hair Removal is in the laser hair removal industry.
dateFounded in 2012
location
Omaha, Nebraska, USA
people-size1001-5000 employees
web-link
https://www.milanlaser.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-02-22Series Unknown

Leadership Team

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Clint Weiler
Chief Executive Officer (CEO)
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O
Omer Sevil
Chief Financial Officer
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Recent News

PR Newswire
Milan Laser Hair Removal Appoints New Executive Leadership to Drive Expansion of Its 400+ Clinics Across the U.S.
2025-11-24
PR Newswire
Milan Laser Hair Removal Celebrates Opening of 400th Clinic
2025-08-19
PR Newswire
Milan Laser Hair Removal Relocates Omaha Headquarters to 18020 Burt Street
2025-08-07
Company data provided by crunchbase