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Altice USA · 3 days ago

Manager, Product Design - Internal Tools and B2B

USA.NY.Bethpage-1111 Stewart

Full-time

Onsite

Senior Level, Lead/Staff

$123K/yr - $203K/yr

10+ years exp

Altice USA is a leader in the fast-paced world of connectivity, seeking a Manager of Product Design to lead design for internal tools. The role involves overseeing product design for various internal tools, collaborating with cross-functional teams, and mentoring product designers to optimize user experiences.

Communications Infrastructure

Responsibilities

Plan, resource, and manage all product design for internal tools

Collaborate closely with our Unified Design Systems lead to ensure a consistent experience across channels and coordinate omni-channel evolution

Partner with UX Research to define research needs, prioritize efforts, and ensure designs are informed by data and validated assumptions before development

Represent Product Design for internal tools in roadmap and sprint planning activities, advocating for both the user and business needs, influencing prioritization, calling out dependencies, and weighing in with best practices

Proactively engage with stakeholders to gain and maintain alignment on design initiatives

Lead discovery workshops, planning sessions, and design reviews, contributing valuable insights and identifying needs for research and success metrics

Thoroughly vet and adjust requirements with user and business intents in mind

Coach and mentor product designers, providing candid and empathetic feedback in a timely and constructive manner, establish and manage employee goals, and facilitate growth opportunities

Routinely optimize ways of working for maximum efficiency and productivity

Help teams overcome obstacles and complete work

Adapt in-flight strategies when necessary while mitigating lost productivity and/or morale

Qualification

Digital product designUX researchTeam managementDesign strategyCross-functional collaborationCoachingData-driven decision makingStakeholder engagementMentoring

Required

Bachelor's degree in a relevant field, or significant experience in UX research that has driven substantial business impact

At least 10 years of professional digital product design experience

A minimum of 3 years of direct experience managing, coaching, and developing mid to senior-level designers

Proven ability to build high-performing design teams through effective hiring, growth, and retention strategies

A strong track record of successfully translating business and user needs into impactful and intuitive product solutions

Extensive experience collaborating with diverse cross-functional peers and stakeholders, including product managers, data scientists, designers, engineers, legal/policy teams, communications, and marketing