Inside Higher Ed · 2 weeks ago
Research Technology Specialist
Hamilton, NY
Full-time
Onsite
New Grad, Entry Level
$74K/yr - $76K/yrInside Higher Ed is seeking a Research Technology Specialist to provide integrated technical and research support to the Department of Psychological and Brain Sciences at Colgate University. The role is crucial in enabling high-quality undergraduate and faculty research through experiment programming, data workflows, systems support, and troubleshooting of research-related hardware and software.
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Responsibilities
Design and program custom software for teaching and research, including developing behavioral experiments using PsychoPy (Python) and related tools
Provide training and support to students and faculty using research software platforms (e.g., Qualtrics, PsychoPy)
Provide technical support for specialized laboratory and classroom instruction, ensuring smooth operation of research and teaching related technologies
Serve as a liaison between PBSC and Colgate ITS regarding research related technology needs
Maintain, update, and troubleshoot macOS and Windows hardware and software across labs, classrooms, and offices
Maintain equipment inventory and storage and assist faculty with technology purchases, coordinating with ITS where required by university procurement guidelines
Assist with routine maintenance of departmental servers and internal websites, including updates, backups, and basic configuration, consulting with ITS as appropriate on higher-level security or infrastructure questions
Administer the department’s SONA research participation system, including managing user accounts, postings, and data import/export
Support secure data storage, networking, and backup solutions for faculty research workflows
Troubleshoot specialized research tools used by faculty (e.g., REDCap, Mindware) and learn new technologies as needed
Provide basic support for student and faculty use of R for introductory-level data analysis, including troubleshooting script errors, loading data, installing packages, and helping students run simple analyses
Qualification
Required
Relevant experience in programming or technical support (through coursework, internships, research experience, or professional work)
Strong Python skills and the ability to learn new technologies quickly
Experience supporting users with varied levels of technical sophistication
Commitment to ongoing learning and professional development
Bachelor's degree in computer science, psychology, neuroscience, information systems, or another field with strong technical experience; or equivalent combination of education and experience
Preferred
Python for research applications (PsychoPy experience a plus)
Experience with HTML, CSS, JavaScript
Familiarity with relational databases (e.g., MySQL/MariaDB)
Experience with Linux-based systems or willingness to learn basic server administration
Desktop support experience (macOS and Windows)
Experience with Qualtrics customization, PsychoPy, REDCap, or Mindware
Familiarity with R or willingness to learn R to provide basic troubleshooting support for student analyses
Prior experience in an academic or research support setting
Benefits
Medical
Dental
Vision
Retirement contributions
Paid time off
Paid family leave
Health & wellness
Continuing education and professional development
Free parking
Gym discounts
Bookstore savings
Athletic tickets
Access to cultural and recreational facilities
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
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