Verida, Inc. · 1 day ago
HR Benefits Admin
Verida, Inc. is seeking a Benefits Administrator to provide quality HR compliance and administrative support to the Benefits Team. This role is responsible for managing client requests regarding benefits, maintaining customer satisfaction, and assisting the HR Benefits Manager with various administrative tasks.
Government Administration
Responsibilities
Properly handles client requests on benefits through responsiveness, follow-up, and escalation
Maintains a satisfied level of customer service with clients both internally and externally
Prepares Word, Excel and PowerPoint documents
Maintains our internal databases with new claim information for worker’s comp claims
Maintains Worker’s compensation files and OSHA logs
Prepares letters for leave administration and benefit repayments
Facilitate business travel requests
Coordinates with HR Manager with wellness program
Adjusts ACA acknowledgements for 1095C
Assists in audits of benefits plans
Manages benefits confirmations and new hire enrollment communications
Prepare HR-related reports as needed
Sort incoming mail and prepare for accounting
Participate in organizing company events (Activity Committee participation required)
Qualification
Required
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
Proficient in Word, Excel, PowerPoint, and e-mail
Personable, able to comfortably and pleasantly deal with a variety of people
Strong customer service skills
Detail oriented
Must have a sense of urgency and ability to work in fast paced environment
Problem solving capabilities necessary to accomplish the duties and tasks of the position
Ability to correctly make decisions involving client issues/ problems including when to escalate the problem to a manager
Exceptional written and oral communication skills
Excellent organizational and planning skills
Ability to effectively learn and acquire new knowledge and skills
Ability to share knowledge and work in a strong team-oriented environment