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Veterans United Home Loans · 2 months ago

Home Buying Concierge

Columbia, MO

Full-time

Onsite

New Grad, Entry Level

$42K/yr - $60K/yr

Veterans United Home Loans is dedicated to helping Veterans and military families become homeowners. As a Home Buying Concierge, you will assist borrowers in navigating the homebuying journey by providing support and facilitating connections with service providers, ensuring a smooth and stress-free experience.

Financial ServicesLendingMortgageReal EstateTelecommunications

Growth Opportunities

Responsibilities

Building connections with borrowers (mostly by phone, voicemail, or text) to educate and assist them with the moving process—overall, taking stress off their plate and getting them excited about the homebuying journey!

Partnering with teams across the company and external providers to get borrowers the products and services they need

Pitching in wherever needed (excluding licensed tasks) to help foster a supportive and collaborative team culture

Qualification

Customer serviceCommunication skillsTeam collaborationBasic computer skillsOrganizational skillsAdaptability

Required

A dedicated work ethic drives everything you do, and you're always ready to go the extra mile

High volumes of interactions don't faze you—you stay organized and focused, no matter what

You excel in fast-paced, results-driven environments, and you thrive when collaborating with a supportive, team-focused group

Providing outstanding customer service comes naturally, and your strong communication skills make it easy to connect with others, whether in person, over the phone, or through email

Adapting to shifting priorities and change feels like second nature, and you're always ready to pivot when needed

You're confident using basic computer technologies and comfortable navigating the tools needed for an internet-based company

You show up—reliable, ready to go, and committed to making a difference every day

Company

Veterans United Home Loans

Glassdoor4.3

We are committed to exceeding clients' expectations and creating an amazing experience with the VA Mortgage process by providing an abundance of information and personalized service to Veterans, military members, and their families across the U.S.

Founded in 2002