Acra Lending · 1 day ago
Senior Business Systems Analyst
Acra Lending is a company specializing in alternative income loan products, committed to responsible lending practices and operational efficiency. They are seeking a Senior Business Systems Analyst to act as a liaison between technical staff and stakeholders, focusing on project implementations and optimizing the use of mortgage and reporting systems.
Commercial LendingConsumer LendingFinancial Services
Responsibilities
Follow established procedures as it relates to project management process and SDLC
Act as a subject matter expert on software and processes, including development of new system fields, automation, system macros/validations, and process improvements
Participate in daily stand-ups or other organized meetings and provide informative, proactive, and meaningful updates on current projects
Engage Stakeholders to advise on project clarifications, recommendations, updates, provide and receive input, and relay next steps
Participate in supporting, building, and utilizing data management platforms such as Domo and Boomi
Act as an Enterprise Data SME, which includes extensive data mapping activities
Work with data development team to maintain and normalize data
SQL query and relational database familiarity and experience a plus
Build and analyze technical requirements and design solutions in order to effectively provide solutions for the business in regard to optimizing the user experience in the systems and reporting
Troubleshoot issues quickly and effectively, including support of reporting and application issues
Create/maintain effective system and process documentation
Deliver projects and assignments according to estimated schedules determined during project planning and implementation
Monitor, collect and assemble data from multiple sources to identify trends and provide strategic recommendations and actionable data
Support review, management, prioritization, communication and approval with stakeholders, of projects including updates on projects’ status, engaging user feedback, understanding and addressing any issues that arise
Participate in and drive completion of assigned project tasks, ensuring process and systems documentation are followed
Maintain internal and external project SLAs with team and stakeholders
Review and create recommendations post project completion to identify successful and unsuccessful project elements
Qualification
Required
3 – 5+ years in technical business analysis success, from small to enterprise level implementation, including but not limited to; building technical business requirements, analyzing process workflows in and outside of systems, reporting, data analysis, application support, technical project implementation
3 – 5+ year's experience in a technical project management (Agile/Kanban) environment; with service and project management application integrations for project management processes, including but not limited to Agile, waterfall, JIT, Kanban methodologies
Strong analytical skills and ability to draw conclusions based on data
Comfortable working in a fast-paced, dynamic environment on concurrent projects
Solid organizational skills, including attention to detail and multi-tasking skills in a fast paced environment
Excellent written and verbal communication; able to drive task clarity, completion and decision-making with technical and operational stakeholders
Familiarity with mixed software environments Cloud-based/SaaS and desktop applications
Experience with MS Office tools to enable documentation, visualization, communication; Word, Excel, PowerPoint, Visio
Create/maintain effective system and process documentation
Deliver projects and assignments according to estimated schedules determined during project planning and implementation
Monitor, collect and assemble data from multiple sources to identify trends and provide strategic recommendations and actionable data
Preferred
2 - 3 year's experience with mortgage servicing and/or loan origination systems preferred
Advanced knowledge of Excel; formulas, pivots, macros preferred
Knowledge of SQL, Crystal Reports, and/or other database reporting tools is a plus
Benefits
Medical
Dental
Vision
Wellness programs
EAP counseling services
FSA & HSA
Company sponsored life insurance for employee
Voluntary life insurance for employee, spouse and child
AD&D Insurance
Voluntary short-term and long-term disability
Critical illness insurance
Accident insurance
Legal assistance
Pet insurance
Living will and trust preparation discounts
Commuter program
Annual walking challenge
Employee appreciation events
Monthly sales awards
Exceptional 401k match program
Company
Acra Lending
Acra Lending specializes in lending services and adjustable-rate mortgages as well as alternative income products.
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Africa Carbon Removal Accelerator
2025-04-15Non Equity Assistance
Recent News
HousingWire.com
2025-12-24
HousingWire.com
2025-08-13
2025-07-15
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