NEOGOV · 4 months ago
SENIOR APPLICATION PROGRAMMER ANALYST (GIS) - IT
NEOGOV is seeking a Senior Application Programmer Analyst to join their award-winning Information Technology Department. The role involves planning, developing, and maintaining complex applications, ensuring adherence to best practices in software development and providing support to end-users and vendors.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Communicates with end-users and third-party vendors to obtain requirements for projects and application updates for major/complex applications
Leads the design, programming (development), maintenance and execution of testing of new and changed functionality for complex/major applications
Writes advanced programs for specific applications and designs special reports and forms as requested by various County departments in compliance with County and IT department policy and procedures
Updates system end-user and training documentation
Actively partners with business units to identify improvements that will increase efficiency of the systems
Provides second-level end-user support
Leads the work effort with other department personnel to provide around-the-clock support for those applications that require 24-hour support
Conducts statistical reporting to management relating to application performance, usability and upgrade requirements to properly support County departments
Manages interface and associate error logs
Maintains business process procedures in conjunction with the process owners
Resolves High-level Request/Incident tickets from users and provides telephone and onsite technical support to troubleshoot and fix the most complex customer department end-user problems
Creates High-level Request/Incident tickets from users and generates Requests for Change to the production environment to troubleshoot and fix the most complex customer department end-user problems
Works closely with vendors to resolve issues and manage deployments
Analyzes and resolves complex application and data problems
Performs all other related duties as required
Qualification
Required
Bachelor's degree + Three (3) full-time years of experience in information technology including experience or training in systems analysis, design and computer programming. (Additional education may substitute for required experience on a year-for-year basis)
Associate's degree + Five (5) full-time years of experience in information technology including experience or training in systems analysis, design and computer programming
High School Diploma or GED + Seven (7) full-time years of experience in information technology including experience or training in systems analysis, design and computer programming
Current experience in building applications using .NET, HTML and web services
Strong knowledge of relational databases and integration frameworks is highly desired
Must possess fundamental knowledge of systems analysis, program design and specification, coding, testing, debugging, and documentation
Must be able to multi-task and work independently on the most complex assignments using independent discretion and judgment as well as transition quickly between projects/issues with minimal supervision
Must have the ability to gather requirements, analyze systems, develop solutions, test and document changes working in collaboration with other developers in a team environment
Must have the ability to gather, understand and translate business requirements into system solutions
Must have strong interpersonal skills with the ability to easily and effectively interact with technical, non-technical, support, and business staff at all levels
Position requires the ability to consistently meet deadlines
Must be able to work and communicate effectively with both team members and customers
Position requires the ability to understand the concepts, best practices, and execution of business analysis and project management principles
Must have the ability to verify that the product meets the requirements
Position requires the ability to follow standards and system development methodology
Must be able to display a courteous and professional demeanor
Driving may be required. Must have a valid and current driver's license
Preferred
Licensure or certification not required but considered a plus
Benefits
Tarrant County employees enjoy superior health, retirement, and insurance benefits.
Group health plans for medical, dental, and vision coverage
Employee Assistance Program (EAP)
Life and long-term disability insurance
Flexible spending accounts for health care and dependent care reimbursements
Retirement benefits
Full time employees participate in the Texas County & District Retirement System (TCDRS)
Employees may also participate in a retirement savings program (Deferred Compensation)
13 paid holidays
A Wellness Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase