ProdataKey ยท 1 week ago
Channel Sales and Operations Manager - NetApp
MarketStar is a company that focuses on creating growth for clients and employees through innovative sales solutions. They are seeking a Channel Sales and Operations Manager to lead a partner sales team, ensuring performance and alignment with client objectives while driving operational excellence.
Cloud ComputingSecuritySoftware
Responsibilities
Lead and develop a multi-functional partner sales team, managing daily execution across partner growth, onboarding, public sector support, and deal qualification motions
Drive attainment against sales performance and SLA goals, ensuring the team consistently meets or exceeds quota, client expectations, and KPIs
Leverage performance data, dashboards, and reporting to monitor results, identify trends, and proactively address gaps or risks
Hold regular team meetings and 1:1s to maintain alignment with client priorities, expectations, and individual development goals
Own and deliver client facing Quarterly Business Reviews (QBRs), including performance analysis, executive-level storytelling, strategic insights, and forward-looking recommendations to ensure alignment with client objectives and continued program success
Act as a strategic liaison between MarketStar and client/distribution stakeholders, ensuring clear communication, alignment on priorities, and strong program health
Identify and recommend process improvements to enhance partner engagement, onboarding efficiency, pipeline quality, bookings, and overall program scalability
Coach and support team members through complex partner scenarios, strategy discussions, and enablement efforts
Ensure operational excellence, including salesforce hygiene, reporting accuracy, timecards, expense compliance, and adherence to MarketStar processes and requirements
Other duties as assigned
Qualification
Required
Previous B2B sales experience required
Management or leadership experience including hiring, coaching, performance management, strategic planning, etc
Competitive mindset and willing to drive, performance and exceed goals
Excellent written and verbal communication skills
Solid understanding of cloud-based technology and tools
Results-oriented with the ability to motivate others and drive performance
Must have an adaptive management style and the ability to work at micro and macro levels
Self-reliant, adaptable, decisive, and professional; able to effectively multi-task in a dynamic environment
Preferred
Experience in an indirect channel sale preferred
Knowledge of Salesforce CRM a plus
Benefits
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision