Vice President, Client Experience jobs in United States
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Known · 2 weeks ago

Vice President, Client Experience

positionNew York, NY
timeFull-time
remoteHybrid
seniorityDirector/Executive
money$190K/yr - $220K/yr
date10+ years exp

Known is a modern marketing company that combines art and science to tackle the challenges marketers face today. As the Vice President of Client Experience, you will act as a strategic advisor, driving business transformation and growth by building strong partnerships with clients and leading a high-performing team.

AdvertisingBusiness DevelopmentMarketingSocialSocial Media
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H1B Sponsor Likelynote

Responsibilities

Act as a trusted strategic advisor to senior clients, bringing a consultative lens to every engagement
Lead and grow a portfolio of client relationships across industries and business challenges
Identify client needs, define strategic approaches, and align Known’s capabilities to deliver integrated solutions
Drive growth and expansion within key accounts through thoughtful client engagement and value delivery
Mentor and lead a high-performing team; foster a culture of insight, excellence, and strategic thinking
Collaborate cross-functionally with internal teams across data science, creative, media, and strategy to build and deliver breakthrough work
Operate at the highest levels of client interaction — defining success, not just delivering on it

Qualification

Business strategyClient relationship managementCross-functional team leadershipConsulting experienceStrategic thinkingMentoring talentCommunication skillsPresentation skills

Required

10+ years of professional experience, with a significant tenure at a top-tier strategy consulting firm (e.g., McKinsey, BCG, Bain, Deloitte)
Deep understanding of business strategy, with the ability to translate it into actionable marketing and customer experience plans
Track record of building and managing senior-level client relationships across complex engagements
Proven experience leading cross-functional teams and mentoring talent across disciplines
Exceptional strategic thinking, communication, and presentation skills — you're a storyteller who can connect data, insight, and opportunity
Comfortable in a fast-paced, entrepreneurial environment — and excited by the opportunity to build something different

Benefits

Unlimited paid time off
401k with company matching and no vesting period
Annual bonuses
Generous medical plan
Paid parental leave

Company

Known

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Known is a marketing agency that offers data science, research, and technology.
location
New York, New York, USA
people-size201-500 employees
web-link
https://known.is

H1B Sponsorship

Known has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (3)
2022 (4)
2021 (4)
2020 (5)

Funding

Current Stage
Growth Stage
Total Funding
unknown
2020-02-05Acquired

Leadership Team

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Kern Schireson
Chairman and CEO
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Recent News

Adweek Online
TelevisaUnivision and Known Partner to Better Reach Hispanic Consumers
2024-02-03
InvestmentNews
Known co-founder Molina Niño focuses on wealth gap
2023-11-27
MediaPost.com
CW Appoints Known As Media AOR
2023-09-27
Company data provided by crunchbase