Director of Commercial Operations jobs in United States
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Healthcare Linen Services Group · 2 weeks ago

Director of Commercial Operations

positionHLSG Corporate, St. Charles, IL, US
timeFull-time
remoteHybrid
seniorityDirector/Executive
date7+ years exp

Healthcare Linen Services Group is seeking a Director of Commercial Operations who will be responsible for driving efficiencies and profitability across all commercial functions. This strategic leader will oversee contract management, financial modeling, and reporting systems to ensure operational excellence and enhance client satisfaction.

Health Care

Responsibilities

Contract Management: Captures and maintains critical intelligence on all client’s contacts; manages pricing structures and contractual increases/adjustments; ensures proper filing and organization of all contracts: guarantees field teams utilize corporate contract and addendum templates; drafts new contracts and addendums for field use
Sales & Renewals Proforma Management: Oversees all aspects of new sales and customer renewal proforma processes; creates accurate proformas and maintains a profitable database by client
CRM Administration: Manages Salesforce.com CRM system, ensuring data integrity and usability
Commission Management: Oversees commission tracking, auditing and payment processes
Reporting – Internal Reporting: Develops and maintains stacked rankings by commercial position category and tracks growth status by month. External Reporting: Manages and delivers client-facing reporting through HLSG’s patented MyDash self-serve dashboard
Commercial SOPs & Efficiency: Creates, implements and ensures compliance with commercial Standard Operating Procedures (SOPs); drives process efficiency across all commercial functions
Recognition & Engagement: Owns and manages contests, awards and recognition programs to motivate and engage commercial teams

Qualification

Salesforce.comFinancial modelingContract managementExcelCommercial operationsCommissionsOrganizational skillsCommunication skills

Required

Bachelor's degree in Business, Finance, or related field (or equivalent experience)
7+ years of experience in commercial operations, contract management, or related roles
Strong knowledge of Salesforce.com and CRM best practices
Proven ability to manage complex pricing and profitability models
Excellent organizational and communication skills
Excellent in a multi-location or field-based organization
Advanced Excel and financial modeling skills
Familiarity with commissions structure and auditing process
Remote work with the ability to maintain a corporate office presence and travel to plants or client sites as needed or directed

Company

Healthcare Linen Services Group

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Healthcare Linen Services Group (HLSG), is a leading provider of linen management services to the healthcare and hospitality industries.
dateFounded in 1915
location
Illinois City, Illinois, USA
people-size1001-5000 employees
web-link
https://healthcarelinensg.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
York Capital Management
2022-04-06Private Equity

Leadership Team

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Michael Dudczyk
Chief Operating Officer
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Recent News

EIN Presswire
Hospital Linen Supply and Management Services Market Set to Reach USD 12 Billion by 2034
2025-08-18
PRWeb
Healthcare Linen Services Group has been identified by Inc. 5000 as one of America's Fastest Growing Private Companies for the 2nd Year in a Row
2025-08-14
Seaport Capital
Seaport Capital - Portfolio
2023-08-08
Company data provided by crunchbase