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StoneRidge Senior Living Community · 1 week ago

Sales Training and Performance Project Manager

Des Moines, IA, United States

Full-time

Onsite

Mid, Senior Level

$74K/yr - $93K/yr

4+ years exp

StoneRidge Senior Living Community is a progressive organization focused on enhancing the lives of seniors. The Sales Training and Performance Project Manager is responsible for developing and delivering sales training initiatives and tools, overseeing Salesforce CRM adoption, and supporting sales teams to achieve high performance through effective training and resources.

Responsibilities

Design, develop and deliver Salesforce CRM training, tools and resources to ensure sales teams are proficient in using the system

Oversee Salesforce CRM usage within the sales organization, communicate best practices and provide training and support related to updates, integrations and special projects

Act as a sales trainer and coach, offering guidance and support to sales teams to improve skills and performance

Create and maintain high-quality training materials, presentations and documentation

Monitor and assess the effectiveness of training programs to ensure measurable improvements in sales performance

Lead the development and management of essential sales tools to support the sales process, ensuring they are current and aligned with best practices

Develop content for the online learning system and the monthly marketing and sales newsletter, ensuring relevant, engaging and actionable information is shared with the sales teams

In partnership with the Data Analytics Team, project manage lead scoring initiatives, including developing training materials, overseeing the rollout of the tool to new users and tracking its effectiveness

Oversee the use of video coaching tools to support continuous improvement of sales performance, providing regular feedback and coaching

Qualification

Salesforce CRMInstructional designSales trainingData analyticsMicrosoft Office SuiteCustomer serviceCoachingVirtual trainingSenior living experienceOrganizational skills

Required

Bachelor's degree in marketing, sales, communications, business or related field, or equivalent experience

Minimum of 4 - 6 years of related experience

Ability to facilitate both in-person and virtual training for small and large groups

Proficiency in instructional design techniques, especially those aligned with adult learning principles

Strong understanding of how to measure the success of sales with a focus on driving measurable results

Excellent organizational skills, with the ability to manage multiple projects and priorities while maintaining a focus on results

Strong focus on customer service, ensuring that training programs meet the needs of the sales teams and support the organization's culture of hospitality

High level of competency with Microsoft Office Suite (Teams, Outlook, Power Point, Excel) and familiarity with other relevant training technologies and tools

High level of proficiency with Salesforce or other CRM