KOCH Finishing Systems · 6 days ago
Clinical Informatics Analyst
Kansas City, MO, USA
Full-time
Onsite
Mid LevelKOCH Finishing Systems is a trusted source for communication, physical security, and life safety solutions. The Clinical Informatics Analyst role involves providing support and expertise to enhance the safety, efficiency, and quality of outcomes for customers through technology and services, including leading assessment meetings, maintaining documentation, and collaborating with internal teams.
Mechanical Or Industrial Engineering
Responsibilities
Lead assessment meetings by exploring system capabilities and best practices with customer
Create and maintain documentation of user requirements and system configuration
Review system design and confirm facility layout with customer
Work closely with internal teams to relay requested system design modifications
Modify and develop system configurator to reflect the functionality depicted in assessment documentation
Adhere to customer’s defined policy for system governance and change management
Lead efforts to develop, display, and understand customer performance metrics using both proprietary and non-proprietary platforms
Research, document, and collate baseline assessments of our customer’s integrated systems
Participate in continuous improvement huddles with customers to promote adoption of technologies and ongoing optimization of systems through:
Consultative discovery meetings
Analysis of current state operations and desired outcomes
Providing recommendations for configuration changes, process improvement, and system support needs
Work closely with Application Specialists to develop plans for training, implementation, and adoption of technology
Work closely with Technicians and Application Specialists to ensure correct system configuration performance
Triage customer issues and provide a resolution or refer to other subject matter experts when necessary
Present a positive attitude and self-assured image to the community on behalf of SWC
Maintain a commitment to achieve a “best in class” program through continuous improvement
All other duties assigned
Maintain data for benchmarking customer performance metrics
Maintain current state documentation for any/all governed systems
Assist with producing supporting material for presentations
Attend coordination meetings and update status of all assigned activities
Accurately record time allocated towards projects, service contracts, etc
Additional responsibilities as assigned
Qualification
Required
Bachelor's or Master's Degree in Clinical Informatics, Health Informatics, Data Analytics, Healthcare Administration, Business Administration, OR equivalent work experience demonstrating proficiency in field
Strong client-facing and communication skills
Advanced troubleshooting, multi-tasking skills, and time management skills
Ability to effectively present and disseminate technical information to diverse groups
Ability to learn in both an organized classroom environment and individually
Ability to continuously learn new technologies and have a technical curiosity
Creative aptitude and passion for using data and research to tell a story
Attentive to detail
Comprehensive knowledge of management methods, techniques, and the Microsoft Suite of software solutions
Preferred
Process Improvement Training
Nursing
Clinical IS Experience
Data-Driven Decision Making
Clinical Informatics
Project Management or Coordination
Company
KOCH Finishing Systems
KOCH designs, engineers, fabricates, installs, starts, and maintains automated finishing systems for all major coating technologies, including liquid, powder, electrocoat, porcelain enamel, anodizing, and plating.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase