Kitsap Credit Union · 6 days ago
Core Programmer Analyst I
Bremerton, WA
Full-time
Onsite
Entry Level
$80K/yr - $94K/yr
3+ years expKitsap Credit Union is a not-for-profit, member-owned financial cooperative committed to enhancing the financial wellbeing of its members and communities. The Core Programmer Analyst I will serve as a subject matter expert on the Symitar core banking platform, focusing on operations, maintenance, and technical support while programming various jobs on the platform.
BankingFinancial Services
Responsibilities
Create, modify, update system jobs, schedules, reports, and procedures to comply with all operational solutions
Monitor core databases for data quality, efficiency, reliability, and performance. Recommend potential enhancements in process or performance
Research and implement new solutions from the core provider that are requested by management
Test and install all software releases and install all hardware/firmware updates required
Support projects to enhance, upgrade of core banking environment and third-party applications. Demonstrate service excellence in delivering successful solutions, including helping define requirements, application deployment, implementing best practices, supporting testing efforts, and providing documentation while working with business units
Track and monitor effectiveness of projects and solutions provided, adjusting as needed
Participate in disaster recovery planning and testing. Execute the disaster recovery plan as directed by management
Provide second level technical support for Core related tickets. Trend core system tickets to find resolutions to deeper issues
Provide 24X7 on-call system support for Information Technology and cover shifts as required on a rotation basis
Liaise with vendors as needed for on-going system support, upgrades, and troubleshooting
Maintain a high level of confidentiality about core systems and data
Qualification
Required
Effectively communicate application problems and issues to key stakeholders including management, development teams, and end users
Maintain knowledge and understanding of all relevant industry standards
Must be proficient in the MS Office 365 Suite of software
Excellent verbal and written communication skills
Ability to articulate to stakeholders how changes in processes, services and products would prove beneficial to the company's bottom line
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Must have initiative, be resourceful, able to work independently without a lot of guidance
Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time
Demonstrates a high level of engagement and active collaboration contributing to a positive team environment
Understand, model, and represent KCU's core values
Associates or technical two-year degree in a related field, or three years of experience with core banking platforms
ITIL v4 certification required or obtained within six months
Preferred
Bachelors' degree in computer science or related field, or equivalent experience
One year experience HTML, SQL, and/or Powershell script preferred
Two years' experience of UNIX and AIX preferred
Two years' experience as a system programmer analyst preferred
Two years' experience with mainframe backup and scheduling software preferred
Prior experience with Symitar Episys strongly preferred
Benefits
Free onsite parking
Annual time off and sick time accrued
11 Paid holidays
1 Personal day
Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
Employee Assistance Program
Choose from a PPO medical plan or a High Deductible with a Health Savings Account
3% KCU funded Safe Harbor Contribution to your 401K
KCU will match up to 2% of your 401K contributions
All 401K contributions are 100% vested
Potential annual incentive in all roles within Kitsap Credit Union
Tuition reimbursement
8 hours of paid volunteer time off
Discounts on KCU's products and services
Company
Kitsap Credit Union
Kitsap Credit Union helps employees to achieve more by helping them grow professionally through in-house trainings.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Shawn Gilfedder
President and Chief Executive Officer
C
Colin Morrison
Senior Vice President and CIO
Recent News
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