The TJX Companies, Inc. · 2 weeks ago
D/C IT Sup
The TJX Companies, Inc. is a Fortune 100 company and the world’s leading off-price retailer. The D/C IT Sup role oversees and manages all systems-related activities for multiple sites within the Compton campus, including computer operations, system upgrades, and maintenance while supervising the Systems team involved in daily systems management.
ApparelBeautyE-CommerceFashionFurnitureJewelryLocal BusinessRetail
Responsibilities
Oversees all systems support activities, including but not limited to SCAN Warehouse Management System, Sortation Systems, Voice Systems, and Labor Management Systems
Ensures timely reporting, escalation, and resolution of all system-related issues
Coordinates implementation of system changes, new software, and fixes
Communicates recommendations and changes to DC Management
Manages maintenance of all hardware within the Distribution Center, including tracking, reporting, and resolving network and equipment issues
Monitors ongoing maintenance and inventory of all system-related equipment
Works with software and equipment vendors as needed
Coordinates DC systems activities related to software and hardware installations and basic network setup
Participates in system-related projects coordinated by the Home Office
Oversees system and technical training for all DC systems
Recommends system changes to support DC operations
Participates in special projects as assigned
Supervises Network Coordinators, leveraging coaching tools and resources to develop team knowledge, talent, and maintain high levels of customer service
Qualification
Required
Knowledge of M365 and Outlook
Excellent verbal and written communication skills
Ability to manage multiple projects, prioritize tasks, and meet deadlines
Ability to communicate changes effectively to management, peers, and subordinates
Proficiency in creating and maintaining technical documentation and SOPs
3-5 years supervisory experience
Strong knowledge of core IT skills (Core fundamentals, productivity, communication, troubleshooting theory)
Ability to mentor, coach, and develop team members to enhance technical and soft skills
Strong problem-solving and root-cause analysis skills
Experience working with third-party vendors for hardware, software, and service support
Ability to work flexible hours, including nights and weekends
4–6 years of management experience in a systems-related environment, preferably within a Distribution Network
Preferred
Knowledge of SCAN WMS preferred
CompTIA A+ certification preferred but not required
Benefits
Associate discount
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long-term disability
Paid holidays/vacation/sick/bereavement/parental leave
EAP
Incentive programs
Auto/home insurance discounts
Scholarship program
Adoption/surrogacy assistance
Smoking cessation
Child care/cell phone discounts
Pet/legal insurance
Credit union
Referral bonuses
Company
The TJX Companies, Inc.
TJX is the leading off-price apparel and home fashions retailer in the U.S.
H1B Sponsorship
The TJX Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (15)
2023 (15)
2022 (30)
2021 (26)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
unknown1989-08-04IPO
Leadership Team
Recent News
2025-11-11
2025-11-05
Company data provided by crunchbase