Apply on Employer Site

NEOGOV · 5 days ago

Small Business Navigator Specialist

Chinook Building 401 5th Avenue Seattle, WA

Full-time

Onsite

Mid Level

$115K/yr - $146K/yr

3+ years exp

King County is launching an ambitious effort to ensure that government delivers high-quality, efficient and equitable services to every resident. The Small Business Navigator Specialist will support small businesses in unincorporated communities and historically underserved areas through direct assistance, coordination, and problem-solving across King County government.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Serve as the primary point of contact for small businesses, providing hands on navigation and problem-solving support related to County services

Conduct outreach and engagement to small businesses in unincorporated and historically underserved communities, building trusted relationships and elevating business concerns

Coordinate across County departments to resolve issues, streamline processes, and improve the small business experience with King County

Elevate systemic issues and service gaps to the Director of Economic Opportunity & Activation to support the development of solutions and policy recommendations

Apply an equity-centered approach to all work, ensuring services are accessible, responsive, and aligned with the needs of community

Qualification

Small business supportEconomic developmentCommunity developmentPublic administrationCommunication skillsTrust buildingFollow-throughOrganizational skillsProblem-solving skillsActive listening

Required

Experience (3-6 years) in small business support, economic development, community development, public administration or a related field, or an equivalent combination of education and experience

Demonstrated experience working directly with small businesses, particularly in underserved communities

Strong ability to build trust, listen actively, and translate complex government processes into clear guidance

Experience coordinating across multiple organizations or government departments

Excellent communication, organizational, and follow-through skills

Understand the dynamics of King County service delivery

Benefits

Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents

Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents

Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan

Transportation program and ORCA transit pass

12 paid holidays each year plus two personal holidays

Generous vacation and paid sick leave

Paid parental, family and medical, and volunteer leaves

Flexible Spending Account

Wellness programs

Onsite activity centers

Employee Giving Program

Employee assistance programs

Flexible schedules and telecommuting options, depending on position

Training and career development programs